Jodene
I purchased the $10K to $1M Challenge…
I purchased the $10K to $1M Challenge Course. One month in and $10 is now $5K. After that we received 1 alert in the last 2 weeks. The teaching that was suppose to accompany the alert service is minimal at best. Communication between those running the course and students is confusing. There have been several IT issues as well. Questions are not answered. I an an experienced trader but new to futures which is why I started with this course. I paid for one quarter and after that I'm out. I can't see myself purchasing any other classes/services at Simpler Trading. Horrible Horrible experience.
Response from Simpler TradingJun 30, 2023
Dear Jodene, Thank you for taking the time to share your feedback regarding your experience with Simpler Trading. We sincerely apologize for the negative experience you had with our $10K to $1M Challenge Course. We strive to provide valuable trading education services, and it is disheartening to learn that we fell short of your expectations. We understand your frustration with the performance of the course and the lack of communication and support you received. We acknowledge that there were IT issues that affected your experience, and we deeply regret any inconvenience caused. Rest assured, we take these concerns seriously and are actively working to address and improve these aspects of our services. We value your input as an experienced trader and appreciate your feedback on the minimal teaching and the limited alerts received during the past two weeks. Your comments will be taken into account as we continuously refine and enhance our courses and alert services. If there are specific questions or issues that you would like to address, we would be more than willing to assist you personally. Our dedicated support team is available to ensure that all your concerns are properly addressed and resolved to your satisfaction. Once again, we apologize for the unsatisfactory experience you had with our $10K to $1M Challenge Course. Your feedback is invaluable to us, and we appreciate the opportunity to learn and improve from it. We hope that you reconsider your decision and give us a chance to make it right in the future. Thank you for your understanding, and we wish you the best in your trading endeavors. Sincerely, Cody Simpler Trading Team



