Burner D.
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Simple Mobile is a prepaid mobile virtual network operator headquartered in Miami, Florida, in the United States and became a subsidiary of America Móvil after it was acquired in June 2012.
SIMPLE Mobile (simplemobile.com) has 522 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Computers & Phones · Irvine, California
Excellent

Computers & Phones · SAN DIEGO, California
Excellent

Computers & Phones · Oakdale, California
Excellent

Computers & Phones · Burbank, California
Excellent
Showing 499 reviews with 1 star · Clear filters
Burner D.
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carmen S.
Malos malo malísimos, en cuanto pueda me voy de ahí. Mal servicio. Me han dejado sin línea móvil una semana según una incidencia de la zona y todavía sigo. No puedo llamar, ni me pueden llamar, solo por wifi...No tienen servicio técnico urgente los sábados ni domingos.
damon L.
After 12 hours on not having phone service and trying to reactivate my phone i had the dreaded task of calling into support. After being harassed by one of the worst automated systems in existence I got to speak with a rep. finally getting someone on the phone and explaining my situation they neither knew what phone i have had for over 6 months activated on their service nor how long ive been a customer. ( which was embarrassingly long) long story short couldn't solve problem and then got hung up on multiple times before being told they would call me back. I knew it was bs and was just over the whole thing and switched to boost within 10 minutes of getting off phone for over 2 hours.
Michael P.
simple mobile is shit if you buy 30 dollar card at a set data limit they dont slow you down they cut you off unless you buy another refill card its $50 a month vrs $45 a month with straight talk and if you have a month you need to buy the cheaper card yes they trottle your data but you still have data just slower so why would i stay with simple mobile on the 11 th of oct my time expires and when it does i will be going back to straight talk switching to simple mobile was a mistake i will be correcting
Juan A B.
they are crooks terrible service,bad overall allen left a bad taste with this company
kibrom
SIMPLE Mobile is not just bad — it’s an outright fraud. This company operates like a criminal racket, stealing money from customers while hiding behind endless phone menus and robots. You call for help, and they bury you in a maze with no exit. You ask for service, and they give you silence. This is not incompetence — it is a deliberate strategy to cheat people. Their network is a disgrace: constant dropped calls, nonexistent data, and SIM cards that expire without warning. They cut off loyal customers over pennies, but when they overcharge you, they vanish. This is theft, plain and simple. A company that cannot answer its phones, cannot serve its clients, and cannot keep its promises should not be allowed to operate. They have betrayed the trust of every single customer who ever signed up. I say this clearly: SIMPLE Mobile is a scam, and people need to know it. Shut it down.
Marvin M.
Let me write my review real quick because they're going to shut my service off I've been with simple mobile for a year and a half and I asked for one day grace. Because I just got back from Mammoth lakes California and I couldn't make it into a store I tried to stores one in Norwalk and one in Orange county and I couldn't find a simple mobile store around so I couldn't you know pay my bill you know there are small company I had more drop calls when I was up in Mammoth their customer service sucks and I called them and asked to get a one-day grace period so I could so my phone service wouldn't be shut off and they wouldn't give me a one-day grace. And I've been with him for like I said a year and a half their money hungry and their service is is the worst and I'm writing this review and I'm sending it hopefully someone out there that's thinking about getting simple Mobile will read my review and they won't get the service because it really is a rotten service it's very bad customer service is bad very poorly Ron trust me don't don't use them don't use them they are the worst
Ang R.
I have been with S M a year. I lose days every month . Every time I go pay for the next month, I lose a day. I cannot afford to lose service days. I am switching when my time runs out this time.