SIMPLE MobileReviews of simplemobile.com

Garbage Service. 0000 stars. Everything is nonsense, difficult system impossible to Refill or Add data. Disgusting customer service. Stay away from this Disgusting company.

Absolutely terrible quality whether it's the phone product, the fraudulent "help" center..... I paid extra every to have hotspot and it NEVER worked. Months later they finally convinced me to buy another one. The hot spot worked for 2 days and now will not turn on..... Oh and the receptionist who take your troubleshooting issues..... They all need terminated!

I had for almost 2 yrs rip me off keep taking money out different time of month would answer why then I ended my service after 2 weeks keep the rest of money total rip off stay away

Worst service ever, 29$ month with slower data switched to ultra mobile good service at half price 12 month for 6,$ month if paid 12 month with 4 g data

Phone service constantly cutting out in metro areas, charging for more than what is billed and refusing to correct or refund difference, unable to watch videos/receive gifs in text form even with unlimited 5g data at the beginning of the cycle. Would’ve never signed up with them had I of known the constant issues I’d deal with.

Lost a lot of money phones jobs network to the success world of entrepreneurs half of the scams is from the people hacking into our phone lines these guys got vip access we cooked lol I called cause at the time when they activated my sim halfway I couldn’t get any text messages The heavy accent sounded 99.9% Asian south east any way breathing hard in my ear kept asking me to come again come again I told him stop saying that weirdo say can you repeat the numbers it was like he was enjoying hearing my voice im from Yemen and this is a true statement

Increíble lo de esta empresa (simple) , he hecho la portabilidad a otra y me dicen que tengo que enviar el equipo con un código por correos o si no me cobran 30 euros, llevo dias sin recibir el código, cuando llamo para pedirlo me cuelgan sin miramientos, me dan número de teléfono del almacén, llamo y una señora súper borde me dice que eso es almacén... en resumen me estan poniendo muchísimas trabas para devolver el equipo supongo que para poder cobrármelo.

I’m genuinely outraged and frustrated to the point where I’m writing a review to warn others. This is the worst service provider to ever exist. I had an “unlimited data plan” with them and always lost service a week prior to it ending. I called their customer service two days ago and asked them to remove an old line from my plan and I woke up to them having removed my line instead. Contacted customer service again and the representative told me that they made a mistake and would add my line back into my family plan. I was on the phone with her for THREE hours (not an exaggeration) and she even made me delete my ESIM from cellular only to be told that their system hasn’t updated and that I’d need to call back the next day. Called back the next day, they removed a total of two more lines from my plan. Called customer service again frustrated and was not helped whatsoever. Ended up telling them to cancel my service with them which was what I should’ve done a millennia ago. All their representatives are clueless foreigners that have no idea what they’re doing. Guess it’s easier to pay foreigners overseas on cheap pay instead of hiring actual professionals with experience! Do not use Simple/Ultra mobile!