SIMPLE MobileReviews of simplemobile.com

They never have somebody can help you when you have some problem. They never have agents that can help you online

I truly wish I could give zero stars. Customer service is a joke, general phone service sucks. If I had access to a time machine, I would go back in time to stop myself from getting Simple Mobile.

If. Ur. Paying for. Service. U should not have a limit. Of changing. Ur. Phone number.

These people are corrupt and will take your money without giving you service you paid for... stay away from this company

Bought a phone went to activate said sims card was void, then bought a new sims card went to activate guess what it's also void. Said that phone and sims would not work or compatible in my zip code area.. Then the cooperate office tells me to buy a new sims. Why should I have to why can't they just unvoid the sim that came with phone.. well it's about the money.. this prepaid simple phone company is a fraud, they are scamming people.. they a freaking joke. Do not buy from them

The customer service agent was very disrespectful and didn't know what they we're doing. Also after hanging up on me it kept happening and finally had to call back the next day and still couldn't get my problem resolved was promised things in the past also never received! Needless to say this will be the last time I have service through them! Goodbye SIMPLE Mobile!

I REGRET BUYING PHONE IN SIMPLE MOBILE WEBSITE ONLINE! I purchased a brand new Samsung Galaxy A15 5G 128gb on June 30th. The transaction was smooth and legally checked out. It is July 11th now but my order status still no progress. I was told by an agent that the order processing only takes 3-5 days. Mine is almost 2 weeks and the order status is still in order processing! I talked to many agents but they were not helpful at all! Oh my God! My issue is not even a complain or a refund! Just ship my dam phone and I’ll be gone!

Was sold a blu remote hotspot as something good for my computer was given the 15 gb plan. In 3 days of use my data was cut off i never gamed or downloaded anything i even turned off the device when i wasnt using it. The device updated twice though i figured that ate all the data...but it stopped even registering the internet and i had to call customer service to try to reset it. customer service had the audacity to say to me its not meant for a computer but thats why i bought the remote hotspot it in the first place instead of using my mobile device. Even trying to reset it was difficult and customer service was so awful to me i spent over 2 hours with them trying to troubleshoot their training was clearly involved in scamming people not helping them. What an absolute waste of my time and money. I am absolutely blown away how bad of an experience this was for me. SCAM SCAM SCAM