SIMPLE MobileReviews of simplemobile.com

Couldnt be a worse company to deal with, DONT go with them, took my money, countless calls over 5 days. DO NOT TRUST THEM! They lie and dont do a thing.

Company is trash. Can't port my number out. When I cancelled, they just replaced my number with a random number to try and keep billing me for the ACP voucher. But they still held my original number hostage. At first I gave the wrong zip code to T-mobile. Then it was the account number which was supposed to be the imei. Then they said it was not that but a different account number. Everything they say is a lie. They make up crap on the spot. Hang up on you constantly. In 29 years of having a bank account I have only ever reversed charges 2 times. Both times were this trash company.

Where to start?? This review for the DATA WIFI ONLY *** 1) NEVER EVER AUTO RENEW - it NEVER works and it will auto charge even before your gig balance is gone. Told the balance rolls over and my card wont get charge until the full gigs are used then the next day told the exact opposite by a "supervisor" 2) Best way to connect is to buy a card - only available in 1 store by me, 1 hour round trip for 1 card. 3) CRAPPY BEYOND CRAPPY customer service who can't seem to "fix" anything. Don't get me wrong, they are "nice" but service they're not - no one can seem to fix anything or be "allowed" to fix anything or access anything and there are "ZERO SUPERVISORS" YOU CAN SPEAK WITH AT ANYTIME. 4) if you want to change your password, good luck 5) if you need to access your account online to read your balance - good luck. Basically, pray PRAY you can utilize this if you've already bought it. I'll be3 buying something else and this will be my backup.

Slow data brightness drops calls drop store ignoring complaints bad charging with worst phone ever

Bought the $25 unlimited 30 day plan, total with fees was actually $33.76 which was not that big of an issue but my credit card was charged that amount 4 times as 4 separate purchases in the space of one minute. I called customer service, a call center in India, to get the extra 3 charges removed and was treated extremely poorly. The person who took the call said it was impossible for that to happen, called me a scammer and hung up on me. Now I can only hope that my bank can get the charges refunded which may take up to 120 days. Total rip off company.

Don’t do it! Simple is the exact opposite of what it is. Auto pay never worked. Ask for a supervisor for any reason you will the associate trying to be a supervisor, you’ll never get to a supervisor, thus you’ll do what most do, say screw this and leave. Horrible customer service

Horrible costumer service

Very bad service. Takes forever to transfer number to another company. If you use simple mobile be ready to lose your number when you get another company. They just make it impossible.