Simple HealthReviews of simplehealth.com

This place sucks. I’ve been trying since Feb 28th to get birth control. I’ve been emailing for days and finally today I wrote to cancel my order. They suck! Do not use

I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.

Simple Health was advertised to accept insurance. I answered their questions but there was nowhere to put my insurance information. I waited weeks for a response back but it turned out they no longer accept insurance. I got a prescription from a different online company that accepts insurance and received it immediately. I told Simple Health I would not be continuing forward with them. One month later I got a reply from them telling me they were proceeding to charge my card the $20 prescriber's fee. I understand that the prescriber's fee was for the doctor's time and not dependent on whether they were actually able to provide me with the prescription, but the whole experience was ridiculous and wasted so much time that my personal health was dependent on. They told me a manager would reach out to me to discuss a refund but that was about 6 months ago. I have sent several emails following up but no response.

Horrible customer service. I have advised of my issue through chat and the bot’s answers were completely irrelevant. I was instructed to email the customer support center. I have emailed twice and received no response. They do not bill my insurance company and just charge my credit card each month. Do not use this company!

I have been using this service for about a year now and EVERY time I had to get a new shipment, I had issues. I have Anthem Blue Cross and for the first two shipments everything went fine, everything was covered and stress-free. By my third shipment, my birth control wasn't covered anymore and I had to jump through hoops to get my money back. Now I have to renew my prescription and my insurance doesn't cover my birth control anymore even though it has for the past year. I am not one to leave reviews, especially negative ones, but please stay away from SimpleHealth. They are scammers and I really regret getting my birth control through them. For the past 6 months, they have stressed me out about my birth control.

I ended up having to go somewhere else to get another prescription because they refused to write it for a simple generic that my insurance would cover. Wasted weeks and lots of stress for nothing.

They are horrible an absolute crooks. I tried to order birth control through my insurance but they sent back that they don't take kaiser so they couldnt do it. An all of this was sent through text. Next thing I know they're charging my card. When I had already went somewhere else to get it. They didn't contact me about an I never gave consent to charge my card at all. An then I contacted them about it an their email was literally so short an said sorry fda doesn't allow returns or refunds thanks have a nice day. Smh lol .. unbelievable. Best chances are going with someone else trust me. An p.s. their reviews on their site are fake. You literally have to send them a message to their email about giving a review then they will let you. If it's good. Hence all the positive reviews on their site. Smh

Well, I wish I had read these reviews before trying SimpleHealth. Despite having Blue Cross Blue Shield (a very very common insurance), they do not accept my insurance. They threatened to charge me for $75 unless I cancelled the subscription within 24 hours. They also refused to refund me for a $20 consultation fee. No doubt in my mind this company is a scam. What healthcare subscription service wouldn't accept Blue Cross?