SimilarwebReviews of similarweb.com

I never signed up for a similarweb account. It seems they recently purchased a company that I do have an account with. It seems as if, they pulled the account information from that company including CC info, and setup a free trial, that when the free period was over would automatically convert to a paid subscription. I only learned of this because of emails from them. When I went to the site to figure out what was going on I couldn't access the account they said I signed up for. I had to use Google Auth to get into the account - Which had never been previously used for SimilarWeb. I was able to cancel the subscription. But, we'll see if they try to charge me. From what I have read here they have a pretty bad reputation for unauthorized service charges.

Lead you through all sorts of data capture to over $100 / month?! and then the site locks you into the sign-up page. Horrible interface / seems sneaky. Good thing I put a fake phone number in!

They charged me twice $423+ then $80+ within a scope of 2 days for a service I didn't sign up for! I emailed them to refund me for that $423+, they replied after 2 days that the refund will come within 7 to 14 days! But they immediately charged me again with that $80+ without my consent and authorization! What is going on?? I want a refund for both amount ASAP.

A sales rep told me their product integrates with our CRM and provides company info like size, revenue, and so on. Based on that, I paid 129 for a one-month trial. I was actually charged 150 due to hidden taxes in the fine print. Once inside, I found that the features I signed up for are locked behind higher-tier plans. To even see pricing, I have to book a meeting with their sales team. Total bait-and-switch.

Charged $240 for a subscription I never knowingly signed up for. No trial notification, no purchase confirmation email, nothing. Haven't even used the product. This feels like a scam - taking money without proper consent or communication I demand a solution for this matter Updates: an email got into the spam folder and it was in Chinese!

I signed up for a free trial in English. Every part of the process—from onboarding to the dashboard—was in English. They then billed me on day 6 - before the trial was over. But the only notification warning me of the impending charge? Sent entirely in French. I don’t speak French. I never selected French. And I never had a fair chance to cancel. This isn’t just lazy—it’s predatory. They knew exactly what they were doing. Burying a key communication in another language is a clever loophole to get one more subscription over the line. But clever doesn’t make it ethical. Or legal. No refund. No accountability. Just silence. Still waiting on a response! If this is how Similarweb operates—relying on obfuscation and dark patterns—I’d think twice before trusting them with your data, your business, or your wallet.

Data seems like guess-work. Forced subscriptions through trickery via the exhausting signup process

It's a scam, they callect a lot of data about you then charge you $199 or $125 per month for their plan. But you can only see the Plans after you gave them all your data.