Amalie Sofie Tobar P.
A big thanks to Marko from support!!
I was writing top Similarweb Support because I only signed up for your website as part of a school exam requirement. For that reason, I started a free trial. Unfortunately, I forgot to cancel the subscription before the trial period ended, and I no longer need the service. I asked if it is still possible to cancel the subscription now and potentially receive a refund. My request was approved. they canceled my subscription and processing my refund. A big thanks to Marko from support!!
Response from SimilarwebMay 4, 2026
We appreciate your feedback. We're glad to hear that the support team was able to assist you with your request after you forgot to cancel your trial subscription. We are happy the situation was resolved to your satisfaction. We've also forwarded your review to Marco ;) All the best, The Similarweb team