Emat
Happily ever after following a rocky start!
We had some difficulty getting the e-SIM to start working. Customer service was very helpful with trying to fix this issue. Once the e-SIM started working, things were very smooth.

Simbye is your trusted provider of global travel eSIM data plans. We keep vacationers, business travelers, and digital nomads connected worldwide—with no roaming fees and no hassle of finding local SIM cards.Our prepaid eSIMs activate in under 60 seconds via QR code. Choose the data you need (e.g., 1–50 GB) across 150+ countries, then manage everything in your account. No contracts. No hidden costs.Enjoy reliable 4G/5G coverage on tier-1 networks with hotspot/tethering support where available. Simbye works with most eSIM-enabled smartphones (iOS/Android). Popular destinations such as Europe, the United States, Mexico, Türkiye, Japan, Italy, France, and Spain are covered—perfect for holidays, business trips, and workations.Why Simbye? Instant activation, fair pricing, clear plans, and flexible packages for short or extended stays. Keep your physical SIM for calls if you like, and use Simbye eSIM for fast mobile data.Travel made simple: buy an eSIM, scan the QR code, and go online. With Simbye you get reliable, flexible, and transparent connectivity wherever you go.
Simbye (simbye.com) has 130 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Emat
We had some difficulty getting the e-SIM to start working. Customer service was very helpful with trying to fix this issue. Once the e-SIM started working, things were very smooth.
Eric B.
E-sim très pratique. A fonctionné parfaitement pendant tout mon séjour en Indonésie, même dans les endroits les plus reculés. La formule multi-pays est aussi très pratique si l'on compte visiter plusieurs pays (Malaisie, Singapour, Indonésie) ... la connexion à l'arrivée dans chaque pays est instantanée.
Ersin K.
Kesinlikle tavsiye ederim. Sorunsuz ve kesintisiz bir iletişim kurdum. Bir kez de çağrı merkezi ile iletişime geçme ihtiyacım oldu. Dakikalar içerisinde dönüş yaptılar ve sorunumu çözdüler. Teşekkür ediyorum.
Edu
Easy to install, good signal and cheaper than others.
Andrea S.
Worked great in Turkey, I was also able to browse websites that don’t work with Turkish providers such as Booking
Raffaele Di M.
La e-sim non mi ha funzionato e con il supporto tecnico sono stati rimborsato perché non ho usufruito del servizio.
Response from SimbyeAug 30, 2026
Ci dispiace che l’eSIM non abbia funzionato come previsto. Siamo però lieti che il nostro supporto abbia potuto assisterla e procedere con il rimborso, visto che il servizio non è stato utilizzato. Grazie per il suo feedback.
Emilio
La atención una maravilla, muy resolutivos y rápidos!!
Response from SimbyeAug 30, 2026
¡Muchas gracias por tu valoración! 😊 Nos alegra saber que nuestro equipo pudo ayudarte de forma rápida y resolutiva. ¡Agradecemos mucho tu confianza en Simbye!
Jokin Maiz S.
We bought 3 eSIMs in total, in the begining all 3 had problems neither us nor the technical support team could fix. Only after we had bought another 2 eSIMs from another company did we recieve a message saying that the third eSIM was then ready to be used and we couldn't ask for a refund on that one as it had been activated (even though we didn't use it). Leaving that part aside, the customer service team was efficient and ready to help and were able to refund 2 out of the 3 eSIMs, which is always a big plus.
Response from SimbyeAug 30, 2026
Thank you for sharing your experience. We’re sorry that the three eSIMs did not work as expected at the beginning and for the inconvenience this caused. We’re glad our support team was able to assist and refund two of the three eSIMs. We also appreciate your positive feedback about our customer service and will use your comments to continue improving the activation process.