Michael H.
Super schlechter Empfang in Vietnam
Super schlechter Empfang in Vietnam

Simbye is your trusted provider of global travel eSIM data plans. We keep vacationers, business travelers, and digital nomads connected worldwide—with no roaming fees and no hassle of finding local SIM cards.Our prepaid eSIMs activate in under 60 seconds via QR code. Choose the data you need (e.g., 1–50 GB) across 150+ countries, then manage everything in your account. No contracts. No hidden costs.Enjoy reliable 4G/5G coverage on tier-1 networks with hotspot/tethering support where available. Simbye works with most eSIM-enabled smartphones (iOS/Android). Popular destinations such as Europe, the United States, Mexico, Türkiye, Japan, Italy, France, and Spain are covered—perfect for holidays, business trips, and workations.Why Simbye? Instant activation, fair pricing, clear plans, and flexible packages for short or extended stays. Keep your physical SIM for calls if you like, and use Simbye eSIM for fast mobile data.Travel made simple: buy an eSIM, scan the QR code, and go online. With Simbye you get reliable, flexible, and transparent connectivity wherever you go.
Simbye (simbye.com) has 130 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 5 reviews with 2 stars · Clear filters
Michael H.
Super schlechter Empfang in Vietnam
Raffaele Di M.
La e-sim non mi ha funzionato e con il supporto tecnico sono stati rimborsato perché non ho usufruito del servizio.
Response from SimbyeAug 30, 2026
Ci dispiace che l’eSIM non abbia funzionato come previsto. Siamo però lieti che il nostro supporto abbia potuto assisterla e procedere con il rimborso, visto che il servizio non è stato utilizzato. Grazie per il suo feedback.
Jokin Maiz S.
We bought 3 eSIMs in total, in the begining all 3 had problems neither us nor the technical support team could fix. Only after we had bought another 2 eSIMs from another company did we recieve a message saying that the third eSIM was then ready to be used and we couldn't ask for a refund on that one as it had been activated (even though we didn't use it). Leaving that part aside, the customer service team was efficient and ready to help and were able to refund 2 out of the 3 eSIMs, which is always a big plus.
Response from SimbyeAug 30, 2026
Thank you for sharing your experience. We’re sorry that the three eSIMs did not work as expected at the beginning and for the inconvenience this caused. We’re glad our support team was able to assist and refund two of the three eSIMs. We also appreciate your positive feedback about our customer service and will use your comments to continue improving the activation process.
CECILE
Réseau téléphonique de très mauvaise qualité en Tanzanie. Ne pas prendre de e-sim est un conseil !! Les E-sim ne fonctionnent pas en général sur place soit dans les parcs animaliers, le volcan Kilimandjaro et très peu sur Zanzibar
Response from SimbyeAug 30, 2026
Merci pour votre retour. Nous sommes désolés que la qualité du réseau en Tanzanie n’ait pas répondu à vos attentes. La couverture peut varier selon la zone et l’opérateur local. N’hésitez pas à contacter notre support avec votre numéro de commande afin que nous puissions vérifier la connexion et vous aider.
Julia
Ich habe mich für Simbye entschieden, da sie versprechen in Australien sowohl das Optus als auch das Telstra Netz abzudecken. Leider ist das nicht korrekt. Sobald nur noch Telstra verfügbar ist, habe ich mit meiner eSim absolut keinen Empfang. Das ist ein richtiges Problem, wenn man in abgelegenen Gegenden unterwegs ist, da es hier in der Regel nur Telstra Empfang gibt. Das Problem habe ich bereits zwei Mal bei Simbye gemeldet und absolut gar keine Rückmeldung erhalten.
Response from SimbyeAug 30, 2026
Vielen Dank für Ihr Feedback. Die Verfügbarkeit unserer Partnernetze kann je nach Standort, Netzabdeckung, Gerät und technischen Gegebenheiten vor Ort variieren. Eine Verbindung zu einem bestimmten Netz kann daher nicht an jedem Standort garantiert werden, insbesondere in abgelegenen Regionen. Wir bedauern, dass Sie bislang keine Rückmeldung auf Ihre Anfrage erhalten haben. Bitte senden Sie uns Ihre Bestellnummer und die Details zu Ihrem Fall direkt an [email protected], damit unser Team dies prüfen kann.