Rick A.
"Matches" are not within my criteria
"Matches" are not within my criteria. Outdated photos are used. Age misrepresented.

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SilverSingles (silversingles.com) has 764 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Rick A.
"Matches" are not within my criteria. Outdated photos are used. Age misrepresented.
rayprit
Site is full of scammers I have about 20 matches, 80% of them are scammers........if you see a womans profile with her gmail or whatsapp contact details, they are scammers......no exception, everyone I spoke to takes you down the cybersex road....one mentioned she had no toys, but she has her eye on one on Amazon for £150, could I buy it for her via PayPal so we can have lots more fun....she got blocked. Another lived close to me - 5 miles away(well her parents did)she lives in Belfast, we got talking and she said we had to meet, could I send her the fare from Belfast to me so we could be together.......Amazon Gift cards, paypal payments.....I just play with them now,, see how far I can take them, once money is mentioned I block them. Pointless reporting them as the site does nothing. There profiles stay active for 3 days, then they move on? Spoke to one woman in Milton keynes, 3 days later same profile turn up in Burnley, 3 days later, her profile turns up in Nottingham. Pictures on the site of the women are false.......once they get you onto a messenger, they send you a picture, different woman. I spoke to numerous mature women who all said they made a mistake with there age, they are not 70 - but 35???? They dont live where there profile says, they move all over the place...............steer clear........there are a few genuine woman on there, these are the ones without email addresses on there profile.........beware.......not found a genuine site yet over the 20 years I have been using them - Match is no different.......continuous amount of ads popping up showing there other sites which contain the same women. If they removed the scammers they would have no members, its that bad......since I joined but not paid membership, they have offered me discounts numerous time, they are offering one third off to join at the moment
MR
Not even been able to get past the sign-up and try out the site. After spending an awful long time going through the complex questionnaire/test that is part of the sign-up process, my account has been 'locked' due to 'inconsistencies'. I can only hope I look younger than my age as I can't possibly think what else it could be. How do I unlock it? Send photos of my driving licence or passport - no, I don't think so. For the brief period I was able to use the site before they locked my account, I was only getting a handful of matches and they were some 50 miles away so it didn't seem promising anyway.
Elizabeth
Uploaded pics rejected again and again, trouble logging on, impossible to find the contact box to reach Customer service, errors and trouble to like a profile .. quite a frustrating experience all in all.
Nicola P.
I’ve had a typically useless reply from Silver Singles regarding the automatic renewal. They say contact their team. My dad and I have done this multiple times but they refuse to refund. They say to cancel via the app stall. I paid for my dad on PayPal and he used the web based service as the app wouldn’t work on his iPad. So again the reply is useless and guess what? No refund for my dad.
Deborah M.
all the men I spoke with, were scammers. Very troubling. literally everyone of them that I had any conversation with ended up to be fake accounts and not real people. The only reason I could give them a one star was their Customer Service was willing to give me a refund. I was only on the site one week it was that bad.
Response from SilverSinglesOct 23, 2023
We are very sorry to hear this Deborah! We have a team dedicated to removal of fake profiles and prioritize the safety of our users. We appreciate that you informed us and reported the profile in question quickly. Thank you!
Malibu N.
I would like to think that perhaps one of the moderators went rouge. My profile was marked "rejected" when I tried to set it up and used examples the app itself had offered as options. For example I had ticked the box Never for wanting children. It was an app provided option. Not a write in. wth. At this point in my life I won't be having children. If it is an option I fail to understand why I cannot choose it. Same for race description. That was also rejected when I ticked the box I have been ticking my entire life. That was literally the minute I decided to just cancel my subscription and delete my profile. Also, it seemed like every other day I was getting emails warning me about dubious profiles. I am even embarrassed that I signed up for this site TBH but a friend seemed to meet people on it. Other better more reputable dating apps are also cheaper. Even though I can access this app for another 2 months I am done. If you are on the fence, try Hinge or one of the other better known apps. Between rejecting my choices to self describe using app wording and constant emails alerting me to bogus profiles I think this company has to select better moderators. Not for me this app and very likely not for you.
E D.
Only one bad experience on the site, though as other users say, they don’t pay any attention to your criteria. When I cancelled 5 days before the supposed end date visible on my account they told me I had to cancel 7 days before according to terms and conditions. This means their default must be to set up a recurring payment as I would not have chosen that since I’m leaving the country. How is that ethical or even permitted?The response on this page is not helpful. I have repeatedly asked customer service to send me a screen shot of the page where they say I was informed of this requirement before paying. They also say it is in the confirmation email, which it is not. I have asked the agent to pass me on to a superior since she refuses to answer my request. She replied that I couldn’t have a refund- which I have not asked for.
Response from SilverSinglesOct 16, 2023
We are sorry to hear you feel this way! Should you need any support tweaking your search criteria so we can suggest different matches to you, our customer care team will be happy to help. For information regarding your Premium subscription cancellation, please check our Help pages or let our team know as well and we'll be happy to help. Thank you!