Silver AirwaysReviews of silverairways.com

Had our flight cancelled last minute by Silver Air due to the flight not being full, we were told. Our 2;30 pm flight was cancelled about 8:30 pm 6/8/24. All day at the airport in Abaco, Bahama. Missed our connecting flight in Ft. Lauderdale. We were lied to by the gate agent regarding Silver agreeing to "gladly reimburse us for our expenses until we flew out tomorrow". After incurring Hotel, meal, and Taxi costs in excess of $800 for 1 night in the Bahama (it isn't cheap) 4 months later have not even heard a word from Silver Air. Folks, you might as well anticipate Silver Air doing this to you (I've flown them once before and they did this to me/family then too) and pay a little more to an airline like DELTA or Bahama Air that is much more dependable and trustworthy, and at least they have "people" who can/will talk with you. Silver is TERRIBLE. Nobody to talk with, only email that's never responded too when you ask a question. PLEASE, pay a little more to fly in/out ONTIME and to guarantee that you will not miss your connecting flight or car rental! SILVER SUCKS!

Terrible terrible company!!! We were a group of 9 people, we arrived at 1:14 the flight was supposed to be at 1:55,at 1;37 we stop by agent gate to find out what was going on and they just said it was to late the plane was already leaving. They failed to keep passengers informed then departed early, without any communication with passengers. Lied about trying to call, they did Not call passengers. They were rude, unprofessional and have not good manners at all. We told them we have kids one of them with autism and they did NOT care........very insensitive

Terrible terrible company!!! Posted that the flight was delay, failed to keep passengers informed then departed early, without any communication with passengers. When I arrived there we 10-15 waiting to board, still plenty of time to accommodate passengers, but they refused. Lied about trying to call then told me the posted delay announcement was an estimate only and that we should have waited at the gate. So rude and thoughtless 😬

This company in my opinion is terrible, the have no compromise with costumers, they always late, bad Tratamant, bad experience.

AGGIORNAMENTO: Grazie la gentilezza del signor George Marrero (Customer Care Manager), sono riuscito a risolvere il problema mandando una serie di email. Sto provando da 3 giorni ha cambiare l'aeroporto di partenza del volo che parte da Governors Harbour e che arriva in Florida. Il volo è prenotato con booking per una maggiore garanzia. Ho provato a contattarli per chiedere la modifica e mi hanno detto che loro non potevano fare niente perché la compagnia aerea (Silver Airlines) aveva bloccato a booking la possibilità di modificare i voli e per questo dovevo chiamare direttamente Silver Airlines. Inutile a dire che nessuno risponde né al telefono né alle email. Sono stato 50 minuti in chiamata ad aspettare ma nessuno operatore risponde. Chiamato booking un'altra volta hanno detto che non possono fare niente e che hanno le mani legate... Che dire...

Worst Airlines in existence. Did you know they average almost a 4hr delay? Every employee aside from their pilots are rude and incompetent. They don’t even announce delays the gate agents just sit there and scroll facebook then get mad when you ask what the issue was. Each time you ask they usually lie and make up some BS. Please just avoid at all costs. It takes a lot for me to write a bad review but this airlines is really THAT BAD. Also small plane, loud plane, and uncomfortable. Spend the extra $100 fly someone else.

HORRIBLE Customer Service. Flight delayed 5 hours so far. Customer service hung up and gate agent is just RUDE.

There is bad, worst and horrible and then there is Silver Airlines which fits into a category entirely of its own. Flight delay 28 hours before the flight even left, excuse, another flight delay, more excuses. The customer service number is a complete joke. Reliable - NO Can you count on them to maintain schedule - NO Would I recommend them to get you where you need to be on time - NO DON'T BOOK WITH THEM