Carolyn B.
This is the worse ccompany I have ever…
This is the worse ccompany I have ever dealt with. I invested $200K 5 years ago and it has since matured..They owe me $240K. I have turned in my NOTARIZED withdrawal form and then i had to do a change of address. I sent in the form, faxed, scanned and picture. After sending it 12 times and constantly calling them it was finally changed. For 3 weeksI heard they didn't get it, not legible or left out info. That was finally changed and now its the withdrawal form, same...left out info, we didn't receive it, signatures don't match. That was 4 times as of yesterday and still have not been uploaded. I have spoken to Madison, Susan, Antoinette and i don't know how many others. They will not let me speak to a manager or supervisor "its not allowed". they all know me as I speak to them everyday and no one will try to fix this. Antoinette said yesterday they cannot be calling everyone who is waiting for paper work to be scanned. I said i am not everyone, this has been going on for a month and a half. You would think they would want to end this and work to get it done and over with. I contacted the Securities Commission and BBB today and I guess my next step is an attorney. I cringe every time i have to pick up the phone to call them.