Roxane M.
Le meilleur de services clients
Le meilleur de services clients! Des réponses aux questions avec les réponses adaptées! Produits idéal pour les petits espaces! Ne changez rien

Sikaic: Where function meets comfort. Breathes new life into your space with our stylish yet functional furniture. Create a home that is filled with joy and personality here.
Sikaic (sikaic.com) has 106 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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106 approved reviews, newest moderated first
Roxane M.
Le meilleur de services clients! Des réponses aux questions avec les réponses adaptées! Produits idéal pour les petits espaces! Ne changez rien
Eder T.
Betrügerische Firma last die Hände weg! Im Voraus bezahlt keine Ware erhalten Auf mehrfache Mails keine Antwort bekommen! Keine Ware und kein Geld zurückbekommen Leider kommt das immer häufiger vor besser wieder bei seriösen Firmen kaufen ist nicht teurer sondern auch Sicherer
Response from SikaicJan 10, 2025
Sehr geehrter Kunde,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung abzugeben. Wir entschuldigen uns für Ihr schlechtes Einkaufserlebnis, wir verstehen Ihre Gefühle und möchten den Versand für Sie so schnell wie möglich arrangieren. Da die Fabrik jedoch keine Ware mehr auf Lager hat, mussten wir die Lieferung verzögern. Wir entschuldigen uns für Ihre unangenehme Erfahrung. Bitte teilen Sie uns Ihre Bestellnummer mit und wir werden Sie per offizieller E-Mail kontaktieren, um eine Rückerstattung für Sie zu veranlassen. Von uns wieder in der Zukunft zu kaufen, werden wir glücklich sein, Ihnen einen Rabatt als ein Zeichen unserer Entschuldigung zu bieten. Nochmals Entschuldigung für die Unannehmlichkeiten.
Patrick W.
I ordered three living room items that were all in stock and the website stated they were to ship in two days with delivery in another three. This was five days ago, I have sent two queries in to customer service about the order and not one response. At least if I was getting replied to it would not seem so bad. I asked if the delay was going to be longer that I would need a refund to locate the items locally as I have no living room furniture until this arrives.
Kim W.
The instructions on putting the desk together was the most helpful. The pictures were clear, uncluttered, and worded perfectly for understanding. I put the whole unit together for my 13 year old daughter. It was her Christmas present. She loves it! And the LED light is the icing on the cake!
Neil Mcmullan T.
I wanted to make a return but they offered me a measly 30euros for a product worth 250. After declining it they then offered me 80euros despite me saying I wanted a full refund and since then they have chosen to ignore me. Terrible company and customer service
Susan J.
I highly recommend this company because I had an excellent experience with my purchase, and the customer service was outstanding.
Dragos P.
I ordered a coffee table on November 18th, as the website indicated the product was in stock. After two weeks of waiting with no updates about the delivery, I reached out via email to inquire about my order. I was informed that, due to an overloaded warehouse, I would need to wait until December 20th. I waited patiently, even sending two more emails a week before the promised delivery date. On December 20th, I received yet another email from them with the same excuse about being overloaded, only this time adding that my product was "unfortunately" out of stock and offering a different color instead. This has been the worst shopping experience I’ve ever had. Waiting an entire month only to receive this unprofessional response is unacceptable. I’ve requested a full refund and will never purchase from this website again.
Response from SikaicDec 24, 2024
Sehr geehrter Kunde. Wir entschuldigen uns für das schlechte Einkaufserlebnis, wir verstehen Ihre Gefühle und möchten den Versand so schnell wie möglich für Sie arrangieren. Aufgrund des mangelnden Lagerbestands in der Fabrik mussten wir jedoch die Lieferung verzögern. Wir haben Ihre Bestellung storniert und Ihnen das Geld zurückerstattet. Sollten Sie sich entscheiden, in Zukunft wieder bei uns einzukaufen, würden wir uns freuen, Ihnen als Zeichen unserer Entschuldigung einen Rabatt zu gewähren.
sbzhiw S.
the same thing can be bought for less on temu or amazon trust me I know all the Chinese sellers and they offer the same after sales service if you don't want to buy the same thing at a more expensive price and be a fool then use the image or even just search for sikaic on temu or amazon and buy it I guarantee that they're the same even if they're different brands they're the cheapest on temu and I'm responsible for that Temu is the cheapest, responsible for what I say.
Response from SikaicDec 20, 2024
Dear Customer. Thank you for choosing Sikaic! Currently, Sikaic has only one official store and has not authorized any third-party shopping platforms such as Amazon or Temu. To ensure you purchase high-quality products and receive excellent service, we recommend selecting products from our official store. We are committed to providing the best customer service. We apologize for any unpleasant experience you may have had. Please provide us with your order number, and we will contact you via our official email to offer after-sales support.