Eric
Sophie was amazing
Sophie was amazing. And some other team members are great! Thanks so much. I love the service and will reinvest in a new card; once color, and tap pay is added to the process. Took longer than expected to get my card. And it isn't as bright (gold) as the picture that was sent. So I'm a touch disappointed. A little unsure on how it's shipped back etc. Unable to track... don't use the US postal service!
Response from Signet CardOct 14, 2024
Hi there! Thank you for your feedback. We're glad to hear you are satisfied our service. We provide tracking for every order, so I apologize for the issue you encountered. All US orders are shipped with our partner carrier, and the final delivery is handled by USPS. Regarding the brightness of your card, I understand how important it is for it to match your expectations. We're continually working on improving our visual mockups to ensure greater accuracy, and look forward to welcoming you back in the future. 🙂



