Sifely Smart LockReviews of sifely.com

The screws included for use in step 6 of the model S lock are too short. There should have been a recall.

I bought a Sifely gun safe it worked fine until I sprayed windex on the outside to clean it now it won’t lock back is this supposed to be a joke buy safe to store firearm properly and it is made useless by windex high quality product here guys what a hunk of shit a paper weight now There is nothing they could tell me to make me want another low quality product made in china ! Garbage pure Garbage !

When we purchased the keypad lock this worked flawlessly. It appears Sifely may have sold the company. I don’t know if that was the beginning of all the issues. I’m purchasing a different brand and throwing this away. I installed this at an Airbnb that’s 1.5 hours away. I really liked that I could program the lock for guest from anywhere. After 7 months of usage I can no longer remotely Change codes nor delete past codes. They also created a new mobile app. I tried to switch to it but couldn’t get it to pair with gateway. I reached out to customer care and they recommended just sticking with the original mobile app. Was fantastic and now it’s just a paper weight.

Physical key stopped working and my other door was only openable from inside as it is a slider with extra security. Sifely is a piece of junk with so many things to go wrong. Also you can not get new physical keys.

Worst lock and app unison I’ve experienced yet. Fingerprints worked for 3 times then wont recognize anymore. Go into app to erase all and start again and ALL operations fail. If I hear operations fail one more time I’ll lose my god damn mind. I’ve deleted and reinstalled the app and it’s still worthless and inoperable. Thanks for the expensive bulky hunk of junk I now have on my door. Hey why you did get the 1 star is because it actually does lock so hey, good job there 👍.

I purchased the latch knob and it came within 3 days. I put it up the next day and yes the assembling was difficult. You only have a video with no details so that was a huge headache. I paid a handy man to install a door and the knob so once he did so I installed the app and the knob wouldn't turn to open the door when I unlocked. so I had to struggle to open the door. I had to take it apart to check the bolt and start over. Again it didn't work so I called sifely and all they did was ask about the bolt and that they would send another one. I'm just going to send them the entire thing back. I don't look forward to reinstalling the knob. It was difficult putting in the tiny screws in place and overall just a bad experience.

Made 2 orders, paid, tracking sent... never moved, still not received, blames it on USPS. Tried to get them to re ship and they said no. Even offered to pay for the new orders and return one if they both showed up, still no. Try different company !!