Sidecar HealthReviews of sidecarhealth.com

Has been a good experience. Trying to explain to medical offices how it works is a little frustrating. Hope it gets better.

Using this insurance can be frustrating at times, particularly because many expenses such as surgeries, ER visits, and alternative therapies like TMS aren’t covered unless the deductible is met. That said, the **customer service is outstanding**, and I’ve consistently appreciated the agents’ candor, patience, and helpfulness. This insurance is especially valuable if you take high-cost medications that are essential for managing chronic health conditions. These medications can be prohibitively expensive without coverage, so having this insurance can make a major difference. It’s also helpful that they offer **flexible financing and payment plans**. For example, a \$7,000 ER visit was reduced to around \$2,000 with their help. When I asked about using hospital financial assistance (based on income), they supported the idea and confirmed that it would still count toward my deductible. Another feature I appreciate is the **cash-back benefit** if I pay less than the estimated benefit amount for a medication, I receive the difference as cash back, which I can use toward future copays. That has been a welcome surprise. I’m especially grateful to **Javier and Rebecca**, who assisted me today. Thank you both for your clarity, kindness, and never being condescending while explaining complex information. One caution: if you’re seeking mental health care through **Tava Health**, be aware that they may reject your case if it's considered too complex. That experience can be frustrating, so it’s something to keep in mind. Overall, while the coverage limitations can be challenging, the level of **support and service** from the team truly stands out.

Sidecar is a new way to pay for healthcare, and it can be a little daunting to use at first, but after you get the hang of it, it is fairly easy to use with the added benefit really great customer service help if you need it. We have had to talk to a real person several times and every time we talked to a real person who was based in the US and always within 5 minutes or less

Very user friendly. Creates consumer awareness that has not existed in the healthcare industry to-date. It’s easy to find care at or below the set benefit amounts and there is a chance to pocket real dollars by simply using your healthcare.

Very easy to submit receipt. Hassle free

I’ve had pretty good experience so far. The only thing that annoyed me is I am on MAT to stay off drugs, they needed a note from my doctor stating the plan since the type of medication and apparently they need it every 90 days I think. If I am continuing with this medication that should tell I am continuing the program I am on. I’ve never had this happen before.

My 21-year-old daughter had an unexpected emergency eye surgery due to an accident. She handled all of the payments and bill submissions herself, and I couldn’t be more pleased with how everything was handled. Once we met our deductible, Sidecar Health covered the rest. This insurance saved us thousands compared to what it would have cost under our previous plan. It’s truly amazing how much you can save when you tell a provider you’re paying cash. We’re very thankful for the coverage and flexibility Sidecar Health provided during a stressful time. Highly recommend!

So prompt and easy!!!