Deborah M.
After calling and speaking with one of…
After calling and speaking with one of your representatives and making sure of what was expected on my part for ANY doctor visit or procedure and staying within Sidecar budget and putting in my claims of $395 and waiting for over 2 months and 7 phone calls later still nothing. I have paid over $1500 in premiums...needless to say Sidecar is not working for me. Thank Ann for all your help today. You are the only one who finally tried solving my questions.
Response from Sidecar HealthDec 8, 2020
Hi Deborah, we are so sorry to hear about your experience and have since reached out to make sure these issues were resolved. Our Member Care Team is dedicated to making this process as seamless and simple as possible, and we hope that we can turn this around for you. Can you let us know whether or not you feel satisfied with the resolution?


