ShowZStore.comReviews of showzstore.com

I post this on the Facebook group but it is worth sharing. I am blown away, blown away! I got the OS KO Guardia Defensor months ago and he came with one of the props on the rotar broke off. I put in for an after sales service request. When they emailed me back, they weren’t optimistic, they suggested I try gluing it, but they said they would try for a replacement. It wasn’t a big deal. It’s small and fragile, hell I could have broke it at some point. And I totally forgot about this until today: I just got in the mail not one but 2 different replacement components to fix it. Now that is on top of when it got sent to me it was pretty late. When it arrived the box had a full side of stamps and a little water damage to the inner box. Idk what happened on its journey to get to me but Show.Z Store was clearly determined that my bots were gonna get no me! This is the customer service to strive to! Not to mention that despite the products coming from literally the other side of the planet, they come relatively fast and packaged obscenely safe. In another instance I had a part missing they couldn’t send me a new one but gave me credit nearly worth half the product. Communication is obviously fantastic and interaction with the customer/fan base with promos and sales, helps build loyalty.

Been shopping with ShowzStore / Gundamit for a long time and overall received excellent service and products. They have great communication and are solid to resolve all realistic issues within their ability. They have very competitive prices if not the best and also have a great members rewards system that lower cost and provide discount on purchases. They have a preorder system that cost a low amount (usually around 1$) for most items and allows you to cancel anytime and only require to pay full balance amount within 14 days of when the items becomes available and ready to ship. Shipping is great considering that items are directly shipped from China. Being from USA - California I’ve received all my items within 2 weeks but usually around 10 days or less. All shipped items are provided tracking and packaged very well with corner guards, bubble wrap and the shipping box is also wrapped in plastic to protect against water. They also have a great after sales support that will solve realistic issues with your delivered products do to damage or missing parts. Overall ShowzStore / Gundamit are trustworthy and dependable and I highly recommend them.

Reliable company with great communication. I have not looked back after switching to them for most of my purchases.

ShowZ Store has always been a great place to shop, with good deals and genuinely helpful customer service. If I've ever run into issues with any of my orders (broken or missing parts, delayed shipping, etc.), their communication has been open and consistent.

i've ordered only once from them and so far, nothing went wrong. they pack their boxes really well. i'd give a 4.5 but that doesn't seem possible? wanted to take a bit off the top since they don't have low stock indicators on individual items. it's not a requirement but it would be very helpful.

Site has a lot of selection of great products. I have ordered a few times, and only had one incident with an order which took almost 3 months to get here. Other than that, other orders came at a timely manner

They ship at a consistent speed, answer any questions you may have at a timely rate, and offer really good prices with a good system to give you some form of money back for other purchases! Ive never seen other websites do it this well, especially the premium member bonus.

Site is one of the easiest to use and navigate! Their customer support is top notch!