ShowZStore.comReviews of showzstore.com

I put down a deposit to order an item and I paid the full price of the item a week after it became available, but instead of it shipping soon after like they made it seem it would, nothing happened and I contacted them and they told me it would ship with the next batch, but it has been about a month now and it is still sitting in the warehouse. I don’t even think they had the item when I bought it.

Placed an order and never received any information regarding shipping. After 25 days of nothing I emailed them four times and still never received an answer. On the fifth email they replied and hour after my email informing me of that the order was canceled with no reason at all. I urge anyone who thinks of buying from this small company to avoid the headaches and go through eBay or another company. Half of the emails they have on their website do not even work. I believe this is an extremely small disorganized and unprofessional company ran by one or two people at most. AVOID THE NIGHTMARE!

Terrible! Had issues with a wheeljack sent pictures they offered me 5.00 and no replacement. They wanted me to send them an unboxing video to determine if my claim was legit? Filed a paypal claim got my money back.

I ordered a product in November of 2022. Granted it was the free econ package so it said within 25 business days after it had been shipped it would arrive. It didn’t end up shipping until late December, and I was fine but mildly annoyed. It is February 17th at the time of this review. I spent $150 USD to get something and it appears it wont come in. I feel as though I have been scammed. I have contacted support a few times and they did not help. Rather do business through TFSOURCE, and they stink. At least their shipping reliability is worthy.

I purposed figures for years from many online stores. Never had any issue like with Showz. I purchased the transformer figure as the "battle damaged ver.. Showz shipped me a figure got in a battle somehow damaged. I first thought is a display model as it's on sale. My finger got dirty while playing with it. However, after I removed a few pieces and tried to clean it, I was shocked. The interior of the figure is way more worse. Basically, it's covered with greasy dirt inside out. And the piece I disassembled already broken inside. I have to believe showz just picked up something from garbage disposal and wiped the exterior and shipped to me. It's a deceitful business and they scam people. They could have paid big $ for those ytbers to promote their store on video. but, normal buyers should stay away from that store. there are many other stores to choose from.

I frequently order from Showzstore and have had mostly no issues, however this time around, received an upgrade kit for volcanicus and it was missing a piece. Made several attempts to contact, got one reply directing me to another link and still never heard any reply. Very poor customer service