Shower BayReviews of showerbay.com

Great response and shipping. Very helpful.

As a caregiver for my brother, who relies on a wheelchair due to his health challenges, daily tasks such as bathing often felt daunting and risky. Traditional bathrooms were not designed with accessibility in mind, leading to concerns about his safety and comfort during bath time. That’s when we discovered the shower bay—a solution that would completely change our lives. The first time we used the shower bay, I felt a mix of apprehension and relief. What truly impressed us was the outstanding support from the company behind the shower bay. They didn’t just sell us a product; they offered a comprehensive experience tailored to our needs. Their team took the time to understand our unique situation and provided personalized guidance on how to use the shower bay effectively. They were always available for any questions, demonstrating genuine concern for my brother’s well-being.

Russell was so helpful & made the process of ordering & receiving the Shower Bay easy and stress free. The Shower Bay is working out wonderfully so far for my mom. We have it in a corner of our downstairs guest room with a half bath across the hall. The installation process was very intuitive. It takes me under 10 minutes to set up the hoses & plug in the pump for her shower. She says the water pressure is great & is very happy with the shower experience. Overall a great product & wonderful customer service!

My father was recently hospitalized and this shower was our saving grace after he returned home. It allowed him to safely shower and also provided a sense of privacy. It was so easy to set up. Several staff from the hospital were amazed with the product and also noted the link for other patients. My father’s family and friends don’t leave without checking out this amazing shower when they come to visit him.

The customer service provided by Shower Bay was outstanding. Every question was answered quickly and thoroughly and my expectations were met or exceeded.

Great product. Initially I thought the doors were a bit flimsy and would leak. But they do not. I’m very pleased with the Shower Bay shower. Everything functions as advertised. And Russell’s customer service is stellar. I also purchased the shower chair for my loved one who has very limited mobility. My only complaint is with the 1 year warranty-it does not fill me with confidence that the shower will withstand repeated use and have longevity.

Russel was very communicative and informative throughout the shopping and purchasing process. When there was a delivery snafu with the wheelchair, he did all the legwork to track it down and make sure we got it. The shower unit was relatively easy to assemble and is very convenient with it being a complete stand alone shower. It’s so nice to have a bathing option for my dad that did not require remodeling our bathroom. Very pleased with the product and service!

The shower works great. The owner, Russell, happily answered questions.