Shots BoxReviews of shotsbox.com

Shots Box reviews

246 approved reviews, newest moderated first

Chris
Dec 29, 2020
Great concept
Great concept. Easy ordering. Nice selection with excellent customer service. Look forward to sampling some new things
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Michael C.
Dec 28, 2020
Long waste of time
The time it took to receive product is unacceptable.
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SEJM
Dec 28, 2020
1 star because I ordered on 12/7 and…
1 star because I ordered on 12/7 and still haven't received my order. If I had known Shots Box uses LSO for delivery, I would never have ordered from them. LSO is the worst. Updated to 3 stars - delivered 12/28 after 2 separate calls to the delivery service and over an hour of hold time. Will not order from Shots Box again with this regional delivery provider.
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Robyn
Dec 28, 2020
The shots are unique and wonderful
The shots are unique and wonderful. It was the perfect gift to give!
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customer
Dec 28, 2020
Damaged product
Damaged product
Response from Shots BoxJan 4, 2021
Hello, Will you please contact us asap to resolve this issue regarding your damaged product? [email protected] Thank you,
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Dawn D.
Dec 27, 2020
Excellent Customer Service
I found Shots Box easy to work with. They were very customer oriented & answered my questions in a timely manner. My package was delayed & I was unable to track it so I reached out to Shots Box & they got back to me with the new delivery date. They even contacted me the day it was delivered to make sure it got to me. I really appreciate good customer service & follow up. My son Loved his gift & I was so happy it arrived in time to go under the tree to be opened Christmas morning. Thank you Shots Box!
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Fred M.
Dec 26, 2020
Wonderful experience from shipping to…
Wonderful experience from shipping to delivery. Great communication and customer service.
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Michael F.
Dec 25, 2020
Packaging switched out
Between the time that I ordered my shots box and it was shipped the packaging was changed. As this was a gift presentation was important and the substituted packaging looked cheaper. Had I been aware of this I would have gone with a different gift. Very disappointing Mike Fitzgibbons
Response from Shots BoxJan 4, 2021
Hi Michael, I am sorry you were displeased. We sent you an email on Dec 8th regarding how we sold out of the other packaging and asked if you wanted to cancel and refund. Our email system shows that you opened the email and viewed this content. We would have gladly refunded you and canceled the item had you replied to our email reaching out with this update. Please contact us at [email protected] and I can offer you a packaging credit if you would like.
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