Shots BoxReviews of shotsbox.com

Their whiskey club 50ml are not all that unique or interesting. I was disappointed in over half of the choices as being commonplace.

I have ordered from Shotsbox twice now, both for business gifts. Once in October 2020 - the ordering process was easy, shipping was lightening fast, it was impressive. I ordered again in December 2020, because of such a great previous experience. Shipping was slow, it took 2 or 2.5 weeks to get shipped out. I understand it is Christmas time, if the package was delayed by the carrier, that is no fault of yours. But I thought it took longer than it should have to be shipped from Shotsbox. However, I will still order from Shotsbox again because of the product and price and because of a great first experience!

The product delivered was as advertised and nicely packaged. The order was placed online, and it took over two weeks for the order to be fulfilled. Delivery was punctual once the order was processed.

I appreciate ShotsBox providing a selection of micro-distilleries. I received exactly what I ordered, well packaged. However, it took over a month and I would've like to have received updates as to the progress. I did get a note when the shipper picked it up, but then no word until it arrived. I would use again.

Very difficult to get in touch with customer service. Nobody ever answers the phone.

I purchased a 6 month box for my husband as a birthday gift. I thought I had purchased the whiskey box and apparently in my own error, I ordered the standard box. I reached out to customer service who told me that they would switch my subscription to the whiskey box since it was the same price. It was never switched, and we have a ton of bottles that will never be used because he only drinks whiskey, and whiskey was rarely something in the boxes. There were quite a few repeated bottles each month as well that was kind of disappointing. I don't think I would recommend to anyone unless they absolutely enjoyed all kinds of liquor. I understand I can't fault them for my mistake in order, but I wish they would have came through with the agreement to switch. It was a lot of money wasted and a reminder of a "lousy" gift each month it showed up.

The bottle was wet when I unwrapped It. It looked like it was sealed good but it was leaking

1 star because I ordered on 12/7 and still haven't received my order. If I had known Shots Box uses LSO for delivery, I would never have ordered from them. LSO is the worst. Updated to 3 stars - delivered 12/28 after 2 separate calls to the delivery service and over an hour of hold time. Will not order from Shots Box again with this regional delivery provider.