Shots BoxReviews of shotsbox.com

This company is misleading. I ordered the subscription billed each time a box was sent. I got my first box and it said I would get another 60 days after. I only wanted one box but they charged me and shipped another box two weeks after the first one. When I contacted customer support they were extremely rude and short and I had to fight to even cancel the subscription. The Whiskey wasn't even that good and seemed really gimicky.

I bought a 6 month subscription in June 2021 for my husband's birthday. We got one box, which was interesting. We were supposed to get another box the 2nd week in August. It is now the middle of September and despite emailing about the box, I have gotten radio silence.

I think the service is really cool, but it took 2 months to receive the first box and at least 2 of the whiskeys were grocery store variety which did not meet my expectations. I specifically chose this service because I thought that the selections were unique and uncommon. Perhaps I missed some fine print, but overall I am disappointed and will cancel the subscription.

Shots Box was misleading when I signed up back in October. JC, the owner, did not initially handle my bad review in a way that would deescalate it. All of this was in a private email exchange. I now believe that my complaint has been heard. There's nothing that can be done to "rectify" the situation. I do however feel that JC has heard what I have to say. My hope is that Shots Box will be better in the future at handling customer service.

Unfortunately we ordered in December. Was told it would ship 2/8/21 and we still don’t have it. The website and tracking info is not easy to use and not helpful. It’s now 2/22/21 and still nothing but have already been charged for a second box. Very upsetting as this is a subscription service we were very excited about. I heard nothing but great things about the actual product so I am hoping when I finally receive it I can give a much better review. The shipping is disappointing.

it took a month for the birthday gift I had bought to arrive. And even though I had put in a shipping address, I was informed that somehow I had checked a box saying I would pick it up personally. (I live in a different city).

The order took almost 2 months to ship and there was no communication. I won't be using them again.

Items ordered were in stock on the Shots Box website but they were not actually available but were in transit to their website. Communication was good once I reached out to inquire about the status of my order but website should depict what is actually ready to ship.