shortstorybox.comReviews of shortstorybox.com

The pants fit perfectly.i like Short Story selections.

Buyer Beware I’m really disappointed to be writing a negative review because, overall, the service itself is great. I genuinely saw myself continuing the subscription long-term. However, after returning my first box within the required timeframe, I received an automated email stating they hadn’t received my return. I replied to clarify that it had been sent back, and a representative quickly responded, confirming it was a mistake and that they could see the tracking information. A few days later, I received another email with the same claim—but this time, they charged my card $350 for “unreturned” items. There is no phone support or reliable way to contact them outside of email, which has made resolving this issue frustrating. I’m currently trying to get the charge reversed and have already canceled my subscription. Unfortunately, it’s just not worth the hassle to deal with a company that doesn’t seem to have its processes fully in order.

Excellent customer service. they really try hard to find quality and fit for customers. Prompt reply on all correspondance!

I get a variety of items to try on. Many times it's something I wouldn't have chosen myself. Most everything fits me too. I'm not waisting time at a department store attempting to find things that fit. The best part, I don't see someone else wearing the same things as me. I'm over 60 and I'm dressing so I feel good and look youthful.

Short Story Box answered my question promptly and clearly. They were eager to help and accommodated my request with ease. They were friendly and so helpful.

My stylist is absolutely magical. The box I just received was the best one I’ve received from Short Story. I love your clothes. Prices are reasonable, the fit is unbelievable, and I love the vibes they have! No more malls for me!!❤️

Short Story has owed me $419 for several months now for a box of clothes that I returned. All I get are excuses and assurances that they are working on it but in reality nothing is being resolved. The Representative claims "she is monitoring the situation daily" and "understands my frustration." I'm afraid I will never get the refund that is owed me and I am being SCAMMED! In addition, their clothes are not that impressive.

I love this site, No more trips to the tailor. I’ve had to return a few things but by and large very satisfied with everything I’ve received . I’d recommend all petites to give it a try. ❤️