shortstorybox.comReviews of shortstorybox.com

In two boxes the stylist just sucked and the clothes were more expensive and it didn’t seem justified. I thought maybe I am being too picky but I tried another service and that stylist using the same pics of me including full length to show full fit and style and that stylist picked great stuff.

I returned a box of clothes worth $536...The company said they never received it and after a inquiry by my bank they sent the bank a letter saying I authorized the delivery and they never got the clothes I sent back...The bank reversed my credit and now I am $536 in the hole and no clothes to show for it...If you are returning clothes be sure to take a picture of the package or you may end up like me

Dont buy from a company who exploits remote workers as 1099's. Used to work here.

I received my first box from short story June 2026 and it was not what I was expecting. I live in palm desert CA with high temperature in summer and all the clothes were for winter ..None were the colorsi preferred . I sent them all back but I top I can wear this winter.i wrote them my greviances they responded and said they agreed . The catch is they are keeping my $25 fee and said I would not be charged a styling fee for my next order.. what next order I want my styling fee back. They also said they are a small company but I could choose another stylist..

After cancellation they will continue sending you boxes under the ruse. It was prepared before you canceled auto shipments. Afterwards, they will also refuse to delete your billing information so they can continue sending these unwanted boxes.

My biggest problem with short story is not their product. But they do not make it clear that after creating an account (putting payment information and personal information), there is no way to delete it. I’ve contacted customer service for weeks, and though they responded, they have yet to delete it. It concerns me that a company would hold on to your information and not be honest up front that they will do so.

Buyer Beware I’m really disappointed to be writing a negative review because, overall, the service itself is great. I genuinely saw myself continuing the subscription long-term. However, after returning my first box within the required timeframe, I received an automated email stating they hadn’t received my return. I replied to clarify that it had been sent back, and a representative quickly responded, confirming it was a mistake and that they could see the tracking information. A few days later, I received another email with the same claim—but this time, they charged my card $350 for “unreturned” items. There is no phone support or reliable way to contact them outside of email, which has made resolving this issue frustrating. I’m currently trying to get the charge reversed and have already canceled my subscription. Unfortunately, it’s just not worth the hassle to deal with a company that doesn’t seem to have its processes fully in order.

Short Story has owed me $419 for several months now for a box of clothes that I returned. All I get are excuses and assurances that they are working on it but in reality nothing is being resolved. The Representative claims "she is monitoring the situation daily" and "understands my frustration." I'm afraid I will never get the refund that is owed me and I am being SCAMMED! In addition, their clothes are not that impressive.