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WSS (shopwss.com) has 126 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
126 approved reviews, newest moderated first
Jaky
If you want to give free money away order online…I’m never buying shit from this website I placed an order it was never received they said just dispute it with my bank 😑😑😑😑 “RUDE” Just the fact They ruined it all it was supposed to be a surprise gift😵💫😵💫 Thank you for that!
Auradis B.
I ordered a shoe size too small and wanted to return it, unworn. They refused to offer a return claiming the item is ‘final sale’. No where on their website did it sale final sale. I provided several pics of their website to prove it did not say final sale anywhere it only said Last Chance. The customer service person refused to assist me at all.
Martin
Awful I ordered a pair of shoes fed ex delivered them ,when I came home from work 4 hours later they were gone,I contacted customer service they said they will investigate, a day later they say investigation complete fed ex delivered so basically f... me if someone stole them oh well thats my problem not theres,and I don't get no shoes or money I recommend Noone shop online with this company awful awful way to deal with them not wanting to pay the few extra bucks for us to sign for our packages
Cameron R.
Cancelled my order without any notification. After a week I messaged and only then did they start a refund which is still going to take 5 more days. Avoid this place
Sherry F.
Buyers beware!! I purchased $80.00 of sweaters. They didn't fit and contacting customer service has been a real challenge. The emails have been coming back undeliverable. I have been trying for over a week and still can't get in touch with them. The next step is contacting the BBB, Facebook, the Attorney General, and my credit card company. Just found out the company is a fraud. Still no refund or contact with customer service as of 2.11.25....
Jenny F.
Terrible customer service. Wanted to exchange a shirt for my grandson because it was too small, but not allowed. Tried to contact them within the return window but no response.
Simone S.
Ordered online. Shoes were shipped immediately and arrived quickly. Very happy with the whole experience!
VTF
Was a little worried after reading these reviews (after I already placed my order) but ended up being happily satisfied with my purchase. Placed the order Jan 8th, and received my shoes Jan 12th. Packaging and shoes look great. Hopefully they can address whatever other issues people seem to be having. All in all I am happy with my purchase experience.