Vera's Undies Reviews | Read Customer Reviews of shopvera.com

Vera's Undies Reviews | Read Customer Reviews of shopvera.com

Vera's Undies reviews

470 approved reviews, newest moderated first

BRENDA S.
May 31, 2025
It took longer than expected but I am…
It took longer than expected but I am pleased with the product.
Response from Vera's UndiesJun 2, 2025
Hello Brenda, thank you so much for your patience, we're really glad to hear you're happy with the product in the end! If your package is ever delayed, please contact [email protected] and we will make your case our priority to resolve it as quickly as possible. We're always here to help and want to make sure you have the best possible experience with us.
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Julie S.
May 31, 2025
Website easy to order from, product excellent quality
Website was easy to order from additional discounts the the value even better
Response from Vera's UndiesJun 2, 2025
Hi Julie, we're glad the ordering process was smooth for you! Love that you got to enjoy some extra savings too, even better value! Thanks so much for shopping with us!
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PN
May 30, 2025
They are NOT handmade.
I have fallen for this scam! They are not hand made - they take that amount of time to arrive as they come from China. They are exactly the same as a previous order, they say they are more absorbent, but I am not so sure? I am told I need to return them TO CHINA, at my own expense. It’s outrageous and totally unacceptable for the amount they charge. Surely there is a local address to make returns to? I am awaiting your response as I find your service and product unacceptable for that amount of money. Response thus far Vera are offering 15% refund, it’s their lies and deception I am querying. Definitely Not hand made Not a local company Charge in £’s Return to CHINA at huge cost
Response from Vera's UndiesJun 3, 2025
Hello Paddy, we're sorry to hear you're disappointed and completely understand your concerns. Our products are thoughtfully designed for comfort and absorbency, and we’re working on improving return options to make the process easier for customers worldwide. We’d love the chance to make this right, I kindly invite you to reach out again to our support team ([email protected].) so we can assist you further and prioritize your request.
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Wendy
May 30, 2025
Comfortable & luv the material.
Comfortable & luv the material.
Response from Vera's UndiesJun 2, 2025
Hi Wendy! So happy to hear you love the material and find it comfortable. Thanks for sharing your feedback!
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Jennifer B.
May 29, 2025
Great product
Great product, soft, comfortable and I'm happy I bought them. Thank you very much.
Response from Vera's UndiesJun 2, 2025
Hi Jennifer, We’re so glad to hear you’re happy with your purchase! Comfort is everything, and it means a lot to know you’re loving the product. Thank you for your kind words!
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Pamela D.
May 26, 2025
This underware is great
This underware is great. They feel smooth. They do catch the drips that happen. They take a little longer because she makes the orders by hand. That takes more time to do than a premade underware company that does not care. I really enjoy my underware. I bought a second set to give away.
Response from Vera's UndiesMay 26, 2025
Hi Pamela, thanks so much for your kind words. We’re happy to hear you like how smooth and helpful the underwear are. Handmade takes a little longer, but it means more care and quality. It’s great you bought a second set to give away. Thanks for sharing!
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Barbara D.
May 24, 2025
Undies are comfortable but almost too…
Undies are comfortable but almost too flexible as it gives no support and the lining is really only for little leaks when you sneeze and have a drop or two. If you have urgency best wear a pad with them. So disappointed.
Response from Vera's UndiesMay 26, 2025
Thanks for sharing your thoughts, Barbara. Glad to hear they're comfy, but sorry they didn’t quite meet your needs. Feel free to reach out to our customer support at [email protected] if you need any further assistance.
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Melissa E.
May 24, 2025
Scam company
Scam company! Very poor product shipped from China. Takes weeks to arrive and then they are poorly constructed and horrible fabric. Returns cost to ship back to China, even though when you order it says they are in the states. Do not purchase! I have reached out to their customer service numerous times with unsatisfactory responses.
Response from Vera's UndiesMay 26, 2025
Hello Melissa, we’re really sorry to hear about your experience. That’s definitely not the experience we want anyone to have. We appreciate your feedback and will make sure it’s shared with the team. If you haven’t already, please reach out to our customer support: [email protected]. We’d love the chance to make things right.
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