Denise T.
Long shipping time
Long shipping time, I need to return my purchase Please advise

At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day.Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
Vera's Undies (shopvera.com) has 470 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 13 reviews with 3 stars · Clear filters
Denise T.
Long shipping time, I need to return my purchase Please advise
Terry P.
Shipping takes forever. Wish they were a little higher on the waist. Otherwise forbids ok..
Lorna I.
I like the material, thickness of crach area. I’m unable to speak of the wear & use because what I received is too small. I did use the size chart given but they aren’t right. Notified Vera’s for a larger size of 3XL , have not been Informed of procedure as yet; it’s been awhile. Waiting to hear from them
Sherri
Took a long time for order to arrive
Wendy B.
The messages from Vera do not relate to reality. I had wanted to change my order placed from S to M sizes, like my previous order. I heard from Vera saying due to being very busy that my order had not yet been dispatched. Reading this I immediately wrote in requesting to change the size from Small to Medium. I was told my order had already been dispatched with no option to change it. They suggested I wait to receive them and then return them. That did not sit well with me who urgently needed them. Anyway, the Small set of 5 arrived and they fit ok. I have therefore decided to keep them to avoid all the trouble to replace them. You need to stop sending out useless generic emails from Vera which may at first seem like a nice touch but in reality are full of nothing but misleading information. Along with the fake closing down advertising. Just be honest. Your product is very good so you should not need all the falsehoods to get your sales. Note the date of my order should be known by you since you sent me this review request. If I search my emails for the detail I will loose this response to you also accessed via your email to me Wendy Baxter Australia
Trish K.
Lovely to wear, beautiful fit. Unfortunately, I can't wear them as I am allergic to what it's lined with. 😪
Clare
Hi, the service so far has been great. I ordered the wrong size and they sent me a bigger size. BUT the fit is terrible and soo uncomfortable -Too small in the front, loose around the legs.
Frankie K.
The fit and comfort are great . However, as an experiment, I poured 1/2 cup of water into the fabric. The water just puddled and then off the edges and did not absorb into the fabric. They are not going to work for incontinence.
Response from Vera's UndiesOct 13, 2025
Thanks for your honest feedback. We're glad you found the fit and comfort great, but we're sorry to hear the product didn’t meet your expectations for absorbency. Your input is super valuable and helps us continue to improve :) Thanks for taking the time to share this with us!