Vera's UndiesReviews of shopvera.com

I had ordered the undies in the size I thought thy were correct for me. Unfortunately they were a little too snug, when I let Vera know, they were very helpful and told me they will send me a new order at no cost. Needless to say I was very surprised and happy. In my opinion that showes me that their first concern is the customer and to do everything right. I will not hesitate to recommend them to anybody,

Lovely helpful staff who provide a great product

Hi, the service so far has been great. I ordered the wrong size and they sent me a bigger size. BUT the fit is terrible and soo uncomfortable -Too small in the front, loose around the legs.

Excellent. After trying many the search stopped with Vera Thank you so much for helping me.

Lovely customer service lady. I ordered the wrong size and had to email them, they were so understanding and kind about the whole situation, I will recommend this company and definitely buy from here again!

Based on reviews, I decided to purchase a set of Vera's Undies.I was very pleased when they arrived. The fabric and workmanship were of excellent quality. Unfortunately, the undies were a bit too tight. So I contacted Vera's to see what my options were. After some discussion, Vera's decided to entirely replace my purchase with a larger size at no extra cost to me. Customer service at Vera's is responsive and top notch. So refreshing these days! Thank you Vera's.

I can’t respond to the product itself because I received a completely smaller size than ordered. When I looked up the return policy, I found nothing!

Excellent customer service. I ordered size I thought would fit but were too small. They sent me the next size up for free. I did find the panties were a little inconsistent in the size, some fit but others of same size slightly too small. They were great to replace with larger size.