Sandy Ramlal K.
I was pleased overall with my order
I was pleased overall with my order, however I paid $50 for flat rate shipping which was ridiculous.

Here at Ruby’s, we are proud to bring the best Prom, Homecoming, and Formal Dresses directly to you. No matter what the occasion is, we will help you find the perfect dress. Please feel free to come to our our store located in Maple Heights, Ohio. We can help you find the right dress and make sure it’s the perfect fit. We offer spacious dressing rooms, in house dress alterations, and knowledgeable staff ready to help.
Ruby’s Fashions (shoprubys.com) has 93 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sandy Ramlal K.
I was pleased overall with my order, however I paid $50 for flat rate shipping which was ridiculous.
Kinga L.
I ordered a dress and later got message it was out of stock even though I was able to place the order. However, the company quickly processed the cancellation but I would rather know it was out of stock before that.
Happy M.
Only rated 4 stars due to they did not have the dress we wanting in the size we needed. It showed they had it until we ordered it then they did not have it. I was happy with the customer service and helping me find a dress. Between emails and phone conversations they were great all the way around and tye dress is excellent quality...
Ni
Got my dress in two weeks. Not my usual site, so I was a bit scared to order. The dress I got came out beautiful and fit nicely. They don't offer refunds or returns so I hope you see the same results. Got a free jewelry set with it as well and free shipping, even though my dress didn't meet their qualifications. Four stars because I wasn't too pleased with their over-the-phone customer service.
Mom to M.
4.5 - The key to shopping here is knowing exactly all the parameters and knowing that purchases are non-refundable or exchangeable. Go into it knowing exactly what you want and have a size that you know will fit. My daughter found a dress at a local store that she loved. We knew what size she needed, having tried it on. The price at the local store was too high and it was not the color she wanted. So she did an internet search for the dress and found ShopRubys.com. They had the dress in the desired size and color at a much more affordable price. Ordering was easy. Shipped quickly. Dress arrived in perfect condition as expected.