Rachael A.
Non existent customer service
I ordered dresses. One has not arrived and the other that has is not the right size. I reached out multiple times to try to get a return/exchange for the proper size since they have a strict 3 day return policy. No response. While I admit the wrong sizing is my error, the lack of customer service/response is not. Unfortunately, I had to reach out to another dress company to see if they had the proper size and may need to go with them instead. 1 star for poor customer service and the second star is because the dress is beautiful and was shipped properly. -3 stars for poor customer service and a dress I can't wear.