ShopRiteReviews of shoprite.com

ad a horrific experience yesterday, the Watergate Shoprite manager was so rude to customers and he was drunk while on duty. Ordered his friends to not stand in the queue like everyone else and they went to the front to pay while we were standing there not being assisted and when customers questioned why he was doing that he said we must go to hell. His name is Shaun

November 30, 2024, Anna the manager did see the shrimps on sale. Her response was, "you know there are cameras." I sad , "yes, please review the sign was in the wrong place." She walked off never apologizing for the inconvenience. Chester, NY register #1. Retrieval number 1/115. Time 8:35 pm.

I went to Shop Rite at Tuckahoe Rd with my small 9lb puppy. When an employee approached me in a rude manner and practically shouted at me saying “you are not allow to have a dog in the shopping cart” I told him, may I put it on the floor, and he just shouted “not on the shopping cart, not on the floor, you have to carry her. I told him, she is wearing a diaper, but he again repeated the same, “not in the shopping cart, not on the floor, you have to carry her, it is the policy, no dogs allowed ” in a very loud voice. She is just a puppy, and she was wearing a diaper, because I am careful to avoid any accident with her. I went to customer service, carrying my little puppy and again this guy passed and saw me and looked at me in a very bad way, I told him, i am going to complain to the manager, and he replied to me “do it, I don’t care”. I think this is not the way that an employee should treat a customer, that is why I got so upset. He could have approached me in a polite way and explained the situation because I just went to Shop Rite with my little girl last Friday and nobody told me anything. Shop Rite should train people how to approach the customer, i felt so disappointed because I used to go to Shop Rite twice a week and sometimes at Stop & Shop, and they never told me anything about my little girl and she always wore a diaper. Shop Rite should be more flexible and allow small dogs to walk in the store with a diaper.

I have been shopping at the ShopRite on Roosevelt Blvd.for years. I was a little disappointed with how the store rearranged the aisles. The shopping experience was and still is frustrating. My most recent experience was frustrating because I was unable to purchase/ get a raincheck on the two day ad including butter. I went to purchase the butter which was on sale and a great deal especially for the holidays. The store was out of the product, therefore I went to get a raincheck, but because I did not have the RIGHT ad ( I had the weekly ad???,) I could not get the raincheck. It was VERY unfair. Rainchecks in the past were no problem! They make you jump through hoops to try a get a sale item and save a little bit of money. I may be shopping at the neighborhood Giant from now on. It should not be So difficult to buy sale items etc. In closing, I know it is not the employees fault,(they are always very helpful,) but instead its corporate. They need to retink their policies.

The day of Thanksgiving I went into the W. Nyack NY store and picked up a cornish hen (2 in a pack) I went to check out and not only did I try a few times to scan the item it did not scan. So a worker came over and she tried several times then left and came back with the same item. At this point I am getting frustrated so she then left without saying a word. Eventually a young man came over and assisted me properly. If those that work with customers and don't know how to handle a customer then maybe Shoprite should hold there standards better this is the second complaint I had at this location.

Check, check and check again. They are selling expired food… bakery mostly.

I just brought a coconut pie from the bakery, I was so disappointed when I got home and try to cut a piece, it was impossible because it was frozen❄️???? How is that possible if it was brought from de bakery which it’s supposed to be freshly baked. If I wanted a fresh pie I would get it from the frozen isle. Incredible!!!! So disappointing☹️

couldn't pay me to go back in that store. finding what you're looking for is impossible. you have to wander around and hope you happen to stumble upon it. you could ask for help but you'll just be waved in a general direction "I think it's that way" you guys ever think maybe you should make the platform at self check out capable of holding the same amount as a cart? must be the same genius who designed the layout. if this is showing rite I'd rather be wrong