ShopRiteReviews of shoprite.com

Bought an item on sale for $8 and they charged me $22 , when I called I asked them to just issue credit as I am disabled. They admit it was their error but refused to issue any credit unless I come back in. So I go through great effort to shop with them and they make a mistake but I have to get a neighbor to drive me back again so they can correct a mistake they made. They could have just issued a store credit for the lousy $10 instead of the Galagher Family making me go back to they can correct their mistake.

I visited Branchburg, NJ store this evening and had an unpleasant experience at the self-checkout area. An employee, wearing a noticeably dirty shirt and apron, approached me and rudely told me to leave because, according to him, I had too many items in my cart for self-checkout. Instead of explaining the policy politely or offering assistance, he repeatedly mumbled about the quantity of my items and scurried away each time, avoiding any real conversation. The lack of professionalism and courtesy was disappointing.

We went to the ShopRite in Brodheadsville, PA. We go twice a year for the Prime Rib sale. Meat department is always amazing, they go above and beyond. Today my husband went to the meat department and asked his usual for a deboned prime rib, which they have always done for him, the past several years and the lady was so nasty to him and snapped “they’re over there in the cooler” and shut the door in his face.They were smaller and had the bone in them, so we paid more and got less. This lady needs to go back to customer service 101 or just not work there.

Terrible customer service, terrible product and no one can clearly assist me to return their crappy product. Emails back and forth with no clear directive. Will never use this site again! RIP off! No branding on the product. Very poor service.

Krystal and Ed (identified themselves as store managers in Fairfield CT) worst customer service experience. Hopefully DeRosa does the right thing and fires them both

It is absolute robbery that when placing an online order the charge is $4.99 which is more than any other store i know and then they won't put the groceries in your car. I asked worker "Nick" why this is and he said the 4.99 was the "shopping fee". Many people with mobility issues use this service and it is just poor customer service to push the full cart out and walk away. You lost me!

SCAM ARTISTS! I did an online order with an “estimated total” (how they save themselves) of $63. When I went to pick up my order I was charge almost $80! I expected a few dollars or cents difference-not $15! I will NEVER do online ordering from there ever again!

Wow they have all these self check out and every time I scan something there is a problem and someone has to fix it I just spent an hour at the Hammonton shop rite I rather drive to Berlin this place sucks it’s sad.