ShopRiteReviews of shoprite.com

Good morning everyone. Who is a customer of shoprite. Please be careful using the website. Please be careful shopping online at the website using your ebt card. I was shopping online with my ebt card. When the website took my ebt balance and then closed the website. Taking out my ebt amount. I have called customer service to explain the situation. They told me they see the money that was taken out the card. But however still they haven't return my ebt balance into my card. I have been on the phone with them for two days. The order didn't go through the money was taken out the ebt. They are not returning the money back into the ebt. I lost$144.00. All I have left is $23.00 on my ebt card. Now this month i'am staying without food in my refrigerator and is completely empty. I didn't get to buy my groceries and they also kept my $144.00 ebt food stamp money. Shop rite stamford ct. Never again I will I shop from shoprite especially online with my ebt. Shame on you shoprite for leaving me without food for this month.

I ordered 2 - 1/4 sheet cakes. 1 unfilled chocolate cake with vanilla buttercream icing. Sounds yummy, right? Nope! The chocolate cake was too dense, too moist with an odd flavor and the icing was terrible with a greasy taste. Threw away the entire cake. 1 fresh strawberries filled yellow layer cake with whipped icing. I made sure to suggest fresh bananas as a substitute in the event that they could not fulfill my original request for fresh strawberries. What I received instead was whipped topped yellow cake filled with an unpleasant super sweet gelatinous strawberry filling. Everyone ate around the filling. Embarrassing.

SHOPRITE OF RIVERHEAD, NY I had placed 2 pick-up orders with ShopRite of Riverhead, NY. During my pick-up of the first order, the lady loading my groceries was going off on a tangent about not getting any sleep, and some other none sense that I didn't care to hear. Upon reviewing my receipt, before leaving the parking lot, I realized that there was about $30 worth of groceries missing. I went to the pick-up door and questioned why items weren't substituted when I asked for substitutions. The woman began complaining that they had 70 orders to fill that day, and she made it clear that my concern was an inconvenience for her. I had to go into the store myself and shop the rest of my order, myself. I requested to speak with the manager, George, but he was too busy to bother coming to speak with me. So, on the 2nd order with this store, I made sure to list at least two acceptable substitutions in the notes section for each item ordered. On an item, I said that ANY substitute would do. It was tomato sauce, which the store carries about 7 different brands of. When I picked up my order, again... things were missing. On my third order, I did the same thing and I also decided to call the store and speak with the manager, George. This time I was having the order delivered to my home and wanted to make sure that it was correct. George was rude, insulting, and dismissive. Ultimately he ended hanging up on me. I called back to ask for the name of the DM or owner of the store. He told me that I wasn't entitled to that information and hung up on me again. I will NEVER shop at this store again. Rude and unprofessional!

Trying to do online shopping at ShopRite is ridiculous. I started out with 19 people ahead of me after 32 minutes on the phone I was back up to 20 people. If they would like people to use their online shopping they should make it user-friendly. When I called the Bensalem store for help the same person kept referring me back to the 800 number which nobody ever answered. I think ShopRite should get their act together

First, I appreciate the work of supermarket workers during a crisis. At the same time, I don't think customers should pay for bad products packed by the pick up order. I purchased 4 bags of onion from online pickup. First bag, 6 out of 9 rotten onions; 2nd thru 4th bag 50% rotten onions. Called CS Online pick up, would return or refund because purchased 4 weeks ago. The bags were left in an unheated garage and not touched for 1 week due to pandemic . Did not need onions until went to use on 3rd week. They lost a loyal customer post pandemic. Should be a little give and take.

Recent experience with the Grocery chain Shop-Rite was SO HORRIBLE!!! They are not just UNPROFESSIONAL but UNETHICAL during this very troubling Coronavirus Pandemic. There are other grocery stores and chains, so if you are in need GO ELSEWHERE! Don't waste your time or money at Shop-Rite, otherwise known as Shop-Wrong!!!