Joel P.
Shoprite is not customer friendly
Shoprite has instituted digital coupons and it is the dumbest and most customer unfriendly system. They are asking us, the customers to input our choices of which purchases we want to take advantage of on an app in our phone. Then we have to wait on line to purchase the items. To the extent that we've missed an item and not entered into an app, the cashier has no way to cure it. You just lose out on the sale price. They do give you the right to go stand on line at customer service to request the sale discount. I missed one item each week for the last 2 weeks and opted to just leave without getting the sales discount. I decided that it wasn't worth standing on a second line. Finally, I've found an acceptable solution. I will no longer shop at Shoprite. Now I'm patronizing North Shore Farms. North Shore is more customer friendly.


