Louise F.
Timely arrival and helpful support
I was a little concerned about when my Ginkgo leafqult was going to arrive as the tracking destination looked confusing/ incorrect. I haven’t purchased from this company before. I wrote to Moderny and received a very prompt reassuring message from Shaina that everything was on track and sure enough it arrived two days later, on Easter Saturday. Shaina also followed up to see if it arrived. It’s lovely and i would be comfortable purchasing from this company again.
Response from ModernyApr 3, 2024
Thank you for sharing your experience with us! We're thrilled to hear that Shaina provided you with prompt and reassuring communication regarding your order. At Moderny, we strive to ensure a smooth and enjoyable shopping experience for all our customers, especially for first-time buyers like yourself. We're delighted that your Ginkgo leaf quilt arrived promptly and that you're pleased with the product. Shaina's follow-up to ensure its safe delivery is a testament to our commitment to customer satisfaction. We're grateful for your positive feedback and look forward to serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out.

