Kris
At first something happened to my order…
At first something happened to my order and it didn't ship for weeks, but after I reached out the customer service was excellent and my beautiful blankets shipped immediately. A previous order shipped in a timely manner and arrived on time. Thank you!
Response from ModernyMay 24, 2024
Thank you so much for your feedback! We sincerely apologize for the initial delay with your recent order and any inconvenience it may have caused. We're delighted to hear that our customer service team was able to promptly assist you and ensure your beautiful blankets were shipped immediately. We're also pleased to know that your previous order arrived on time and met your expectations. Providing consistent and reliable service is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your understanding and continued support.

