Kitchen Mama Reviews | Read Customer Reviews of shopkitchenmama.com

Kitchen Mama Reviews | Read Customer Reviews of shopkitchenmama.com

Kitchen Mama reviews

Showing 297 reviews with 5 stars · Clear filters

Steve T.
Oct 30, 2024
Helped Tom fix, then replaced
Bought the Kitchen Mama in February and it worked great until early summer. I emailed customer services and they tried a few things to remedy the problem and after options failed they sent a new one. Love the can opener - glad to have one back!
Response from Kitchen MamaNov 1, 2024
Hi Steve, Thank you for your review! We’re so glad our team could help troubleshoot and provide a replacement when needed. It’s great to hear that you’re enjoying your can opener again! If you need anything else, we’re always here to help. Best, The Kitchen Mama Team
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Tania A.
Oct 25, 2024
Kitchen mama to the rescue love my can…
Kitchen mama to the rescue love my can opener great place to buy products most definitely very helpful if there's and issue with the product thank you.
Response from Kitchen MamaOct 28, 2024
Hi Tania, Thank you for your kind review! We're so happy to hear that you love your Kitchen Mama can opener and had a great experience with our support team. Your satisfaction means a lot to us! If you need anything else, we’re always here to help. Best, The Kitchen Mama Team
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Sandee C.
Oct 24, 2024
Customer service is as good as it gets
Customer service is as good as it gets. Very attentive and fixed the issue.
Response from Kitchen MamaOct 28, 2024
Hi Sandee, Thank you for your wonderful review! We’re thrilled to hear that our customer service team provided the attentive support you needed and resolved the issue. Your satisfaction is our top priority! If you ever need anything else, we’re here to help. Best, The Kitchen Mama Team
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Disappointed C.
Oct 24, 2024
Stellar Customer Service
I ordered a can opener for my husband who only has use of one arm. We used it very little and it started acting funny. I contacted Customer Service and they were extremely helpful. Within just a few days, I had a new one. They even checked on me several times after sending the new one to be sure everything was working properly. STELLAR CUSTOMER SERVICE!!! Highly recommend.
Response from Kitchen MamaOct 28, 2024
Hi there, Thank you for your kind review! We’re glad we could assist you and quickly provide a replacement for your can opener. It’s wonderful to hear that our team followed up to ensure everything was working well. Your recommendation means a lot to us! If you need anything else, we’re here to help. Best, The Kitchen Mama Team
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stan M.
Oct 21, 2024
Stood behind the product
Our can opener quit working correctly at a year old. Worked with the company and found it to be defective, so they replaced it.
Response from Kitchen MamaOct 28, 2024
Hi Stan, Thank you for your review! We’re glad we could assist you in identifying the issue and provide a replacement. Your satisfaction is important to us, and we’re happy we could make things right. If you need anything else, we’re here to help. Best, The Kitchen Mama Team
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Ingrid M.
Oct 21, 2024
Loved the kitchen mama can opener but…
Loved the kitchen mama can opener but sadly it started misbehaving, and only after the warranty expired. But spoke to customer service hoping a fix was possible, and they were very responsive and encouraging throughout the process of sending videos and photos of the defective one in use. It wasn’t able to be revived but they were lovely enough to send me a new one free of charge. I had raved about the product before this but now with my extended experience with the terrific people in customer service, I am even more enthusiastic in my opinion of the company!
Response from Kitchen MamaOct 28, 2024
Hi Ingrid, Thank you for your wonderful review! We’re sorry to hear about the issue with your can opener but are thrilled our customer service team could assist and provide a replacement. Your kind words mean a lot to us, and we’re so glad to have exceeded your expectations. If you need anything else, we’re always here to help. Best, The Kitchen Mama Team
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L C.
Oct 16, 2024
Stellar customer service!
Stellar customer service!! These folks shine brightly in all categories. They make a well-designed can opener- especially for me since I have an arthritic right hand! I love(need) this essential tool! And when I had an issue my replacement was on the way after a few short emails. The care team is otherworldly! Thanks for being amazing Kitchen Mama!
Response from Kitchen MamaOct 28, 2024
Hi L, Thank you for your fantastic review! We’re delighted to hear that our can opener has been helpful for you, especially with your arthritic hand. It’s wonderful to know our care team could quickly assist with a replacement. Your kind words mean the world to us! If you need anything else, we’re always here to help. Best, The Kitchen Mama Team
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Stacey S.
Oct 16, 2024
Hands down the best customer service…
Hands down the best customer service I’ve experienced. Emailed KM the day my frother/mixer broke & had an immediate reply, followed through with a couple of questions & again very quick response, 3 days later I have a new replacement & my morning coffee the way I like it back again! Bravo Kitchen Mama & Nicca & Cara, thank you!
Response from Kitchen MamaOct 28, 2024
Hi Stacey, Thank you for your amazing review! We’re thrilled to hear that Nicca and Cara could assist you so quickly and get your frother replaced in time to enjoy your morning coffee again. Your satisfaction means a lot to us, and we appreciate your kind words! If you need anything else, we’re always here to help. Best, The Kitchen Mama Team
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