Anita M.
Customer service is fantastic (Dana)
Customer service is fantastic (Dana), the quality and variety of clothes is awesome!

A woman’s wardrobe is her opportunity to stand out and make a lasting first impression. Launched in 2012, Impressions Online Boutique offers a wide range of apparel to fit any woman’s unique sense of style. Our clothing and accessories are carefully curated to provide our customers the latest fashions. To keep our customers in style we post new arrivals daily, as well as offer stylist picks to help any indecisive shoppers. Impressions Online Boutique is a fashionista’s best place to create the perfect wardrobe.Beyond helping you look your best, Impressions Online Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy. We value your feedback, whether positive or constructive and we are continuously working to improve your experience.If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Impressions Online Boutique shopping experience.
Impressions Online Boutique (shopimpressions.com) has 180 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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180 approved reviews, newest moderated first
Anita M.
Customer service is fantastic (Dana), the quality and variety of clothes is awesome!
Tom R.
This was my 1st time ordering from this site. My my boho flannel plad shirt looks exactly like the picture. It has a lot of detail and is high quality. It's super comfortable and super warm. I'd love the design. I will continue to order from this company as I love all of their boho outfits..
Mark & Alexis S.
I have been shopping here for many years now - I just love their cute, trendy inventory! Over the years I’ve had to contact their customer service for a refund/store credit a couple of times but they have been amazing every time I ever needed assistance with an order. Today was no exception. Dana responded to my initial inquiry within minutes and she was able to offer a solution immediately. She was fabulous (as they’ve always been!) If you haven’t shopped here, you’re missing out! Clothing: 9/10 Customer service: 10/10 Alexis Tampa, FL
Kolbey
5 stars! It is hard to find trendy clothing for plus size gals, but Impressions Boutique has it on point! Their sizing is so accurate! No frumpy ugly plus size clothes to be found here. Everything they have is so cute! Thank y’all so much for making easy for a thick girl to find the cutest clothes without having to settle for something just because it is all they have in my size!
judy H.
This is one of the most amazing companies I’ve ever dealt with. Their clothes are absolutely gorgeous and I’ve never received anything I didn’t love and get tons of compliments on. Recently I did an order which the post office misplaced and was not helpful at all in recovering. I messaged Impressions and without hesitation the immediately replaced the items that were not sold out and gave me store credit for the rest which was amazing!!! They are such wonderful people and a business I plan to continue to support for years!!! If you haven’t ordered from them you should because you won’t be sorry!!!! ❤️❤️
Robyn
You never know with online boutiques -- especially when it's your first order -- but Impressions wowed me! I ordered some sparkly silver hoops, which are exactly as described on the site! The full name is Red Carpet Runway Hoops, and I love them! Can't wait to wear them out!!!!
Riley L.
I ordered the “Style Code Baby Doll Dress” and it shrunk when I washed it on the cold water cycle. However, Impressions Online Boutique had great customer service and responded to my email regarding my concern promptly. They gave me store credit as well as washing directions for the dress. Would definitely recommend!
Sonya
Horrible product and experience. I ordered a beautiful blouse "The Paparazzi Top in Champagne" for $46 as a Christmas gift. I was so embarrassed when my gift was opened and displayed. It looked like a child sown it together. The bottom was crooked, one side longer than the other and straps were uneven, not unwearable. Since the item was bought more than 30 days from date of requested return, I can not return it.