shopfocallure.comReviews of shopfocallure.com

I have had the most amazing experience with them.

Muy mal, envian el producto y no se responsabilizan de que le llegue al cliente, hablas con ellos y discuten y discuten hasta años por dos barras de labios, es mi caso, pague y nunca mas.

Not happy with the things made in china and not sleeping bunny certified

My roommate checked the mail and brought me a parcel... it felt like Christmas! Love the colors.

I LOVE BABE BOX

I signed up for BabeBox with the free one-month trial. I ordered it at the end of July - read the rules that you are charged for the month on the 1st or 2nd. When August 2nd rolled around, I assumed I'd been charged. When my first box arrived, I was disappointed in the products. I subscribe to a Canadian subscription box called TopBox, and it had a lot of the same products (albiet smaller sizes, which is fine with me) and is 1/3 of the price of BabeBox. Anyways, I tried to log onto the BabeBox website to cancel my subscription - and was met with the message that there was no account under my name/email. I tried to then sign up for an account through mobile, but the form does not work on mobile (and I didn't have access to a computer). I emailed customer service and explained the issue and asked them to help me cancel. It was only when I emailed them to cancel that they explained the requirement to pay for a second month/box. When I signed up, all the extra fees for shipping were clearly laid out - I'm in Canada - but no where did it clearly say I needed to pay for a second month in order to actually claim the first. That's not the actual issue though, I understand it and ended up paying for a second month, but the fact it was SO hard to find that detail seems deceptive. I emailed customer service back and said "okay, that makes sense, I was supposed to be charged for my second (August) box so I'd like to cancel before I am charged for a third (September) box" They NEVER EMAILED ME BACK. I followed up, but they never responded. I finally got access to a computer and was able to sign up through the website and cancel my subscription that way. t's completely ridiculous and unethical that you can "register" for a box, give the website all your details, and yet still not have a proper log-in for the site! I checked my banking records and realized I have only been charged for one box, September (On top of a shipping charge for the 1st box) so I guess that because I signed up AFTER July 1st, even though I activated a membership in July, I technically didn't start/receive my first box until the month of August. This was never explained to me. And holy cr*p, the sheer amount of spam emails from BabeBox/Focallure, telling me I have a special discount code/free gift if I purchase a product through the website, then an email telling me the code is expiring, and then another email telling me it expired! It seemed like I get at least 3 a week. So in summary - while the products are OKAY, they don't differ that much from a subscription I already receive. The customer service is HORRENDOUS. Registering for the boxes/for the site is convoluted and difficult. Overall, I would NOT recommend this subscription service.

They delivered on their promise. It was interesting trying new products.

I received my box so quickly and was very satisfied with every item I received. Would definitely recommend this To other people.