shopfocallure.comReviews of shopfocallure.com

So on a whim, I ordered the free box. It's always fun to get cosmetics, etc. in the mail, especially if the cost is 10 bucks or less. That was about 1week ago. The following day, I was sent the email urging me to review. Since I (obviously) couldn't have received my box yet, I figured I would just hold off on the review until after I had actually seen a d tried the products. Fast forward 1week and my box should be here today. In this last week I have been inundated with promo emails offering % off products, but always with time constraints, you know the type, they make you feel as if you will be missing some huge advantage of you don't"act immediately".TMTS!

I recieved my package. What amazing makeup and colors. I love it

I received my babebox and for the free box it is worth it. For the actual subscription price not so much in my opinion. I will deal though since I did get a free box it makes having to pay for the second box worth it. The products seem to be good though. I like the mascara I got in my box. It works well along with the eyeshadow. there were also downsides to products I received in my box. One thing was a mermaid tail makeup brush which I have seen on wish for free with $2 shipping. So some products are great and others not so much. Overall it’s good but beware when signing up you have to pay for a second box as I did not know that. I like to try subscriptions before actually getting it a lot of times and this one was not one of my favorites.

My daughter has just started gaining an interest in makeup. This is a perfect way to fuel her new passion!

I really love this box! The mascara is amazing and I love that it’s full sized products!!

Okay this company is a NIGHTMARE! I paid shipping for the free box and it wasn't shipped out. Less than a week later I was charged full price plus shipping for a second box. It was not shipped out. After another week I cancelled the subscription, which may have been my first mistake because things became very difficult from there. several weeks had passed and I had not received an tracking information on the 2 boxes that I had been charged for. I emailed and asked what was going on. They told me that ti takes some time for their items to ship out because they have a 4 point check system to make sure that nothing was damaged or missing before sending things out. I replied, stating that was an unacceptable excuse and that they had enough time to do a 44 point check system. I stated that they had no problem taking my money but they were refusing to ship the products. They asked me to be patient and continue to wait. So I waited another week. I emailed again, they asked me again to wait and be patient without even giving a half assed excuse as to why It hadn't even been shipped out yet. At this point it had been a month since I was charged shipping for the first box and just over 3 weeks since I was charged for the second one. I told them that this was an unreasonable request. They had worn out the right to continue to ask for my patience. They stopped replying. I had paid by paypal. I went to the dispute centre. There was a lovely notice there from Focallure, threatening that if you dispute them on paypal, they will no longer cooperate with communication. They give you the option to allow them 1 last chance to rectify the situation by emailing ceo at focallure.com (seems so legit) And that a reply would be within a few hours. Well I didn't receive that within a few hours. This was a Friday, so I gave it the weekend and nothing. By the end of business day on Monday, I hadn't heard a thing, so I started the dispute process. After contacting them through Paypal the again asked me wait and be patient. At this point I was so livid. I told them that I no longer wanted them to ship the products, I wanted a full refund. It really didn't seem that they ever had any intention of shipping the products. The did not respond. I waited a couple of day. I contacted them through paypal again asking to be refunded. Nothing... so 24 hours later I contacted again stating that this would be the last chance they had to refund me before I escalated the claim. Again they did not respond. I escalated the claim to paypal and they refunded me within 12 hours. Don't waste your time. Honestly. After I started to have issues I googled some reviews for this company and found pages and pages and pages of people details very similar experiences. Such a scam!

So excited to have recieved my box today!!!! Products are amazing.

I really love the makeup I got I cant wait to try it all out