ShopBLT.comReviews of shopblt.com

Very happy, will definitely order from ShopBLT again – Excellent service, great price & speedy delivery.

Pre-ordered 3060ti on Jan. Orginal ETA is on Feb. and I am writting this review here today.

I'm on the wait list for a graphics card and have had a relatively pleasant experience. - BLT doesn't price gouge - they communicate frequently - they are honest and up-front I work in supply chain so I've seen the impact to supply as a result of COVID 19, a struggling transportation industry, and the recent issues in Texas that heavily impacted the resin supply. I think BLT is handling it well. They aren't Dell or Microsoft so they aren't high priority, but they aren't hurting their customers to make a quick dollar. If you want to know the ETA of a purchase, you need to be realistic. They share inventory information, so if you check you'll see there are (for example) 3000 units pre ordered, 700 units in transit. So that means once the 700 units arrive, 2300 will still be on the pre order list. If you want your product now, pay a 300% markup to a scalper. If you're willing to wait but still want to know you'll receive a graphics card in the near future for a decent price, use this company. There are no real faults with this company, just a lot of impatient people that don't care to look at the inventory details-readily available‐ when placing an order. Lastly, the supply chain is very uncertain right now for all industries. There are allocations, shipping constraints and production issues across the board. Companies work very hard to ensure minimal impact to customers. But while employees work long hours and ensure every effort is made to ensure no disruption, there will still be issues that no one can control. Issues that have no quick fix.

I called to cancel an order with 2 hours of placing it. Stephanie at BLT informed me that I could not cancel because the order had already been sent to the warehouse. 2 days later it was shipped. I find it very aggravating that the order went directly to the warehouse but it took the warehouse two days to ship it ?? Why can't Stephanie call the warehouse and cancel it? Useless. I cannot use it and if I return it, I will be charged to 15% restock fee.

Gave a 15 business day ETA. Got a quick update that the order was placed and in the process of shipping from the manufacturer in Asia. They said I would get notified when it was ready to ship in the US. Three weeks later, the ETA changes to "None Available", with a generic update about manufacturer unavailability ... after they told me it was being shipped. They haven't responded to multiple emails (sent weeks ago) asking for clarity. Meanwhile I got sick of wasting my time and bought the item for a bit more on Amazon - who delivered it two days later. Finally, they advertise a 5 star rating from Trustpilot on every page of their site. But this isn't true either. EDIT: They reported my review as fake as well. They're hoping they can remove the bad ones by demanding people jump through hoops. I wonder how many five star reviews they request verification for. Oh, and their claim below is BS (in addition to needlessly hostile): "As noted on our site and our contact forms, we are running well behind on e-mail, and request that customers call us. We apologize for the delay in reply to an e-mail, if you did send one." They did say that email was delayed, but: "You should receive a reply from a representative, if appropriate, within one week." It's been a month and there's still no email response. So they're being dishonest here too. And they somehow manage to respond to public shaming on Trustpilot within a couple days.

Purchase Order 734211718 placed 2/24/2021 As of 3/27/2021 ShopBLT is claiming to have $2,260,721.20 worth of Gigabyte RADEON 6800 GAMING OC 16GB arriving by 06/17/2021, with a vast number of units arriving by April 13, 2021. They have now resorted to changing one ETA at a time, just to try to make things seem a little less suspicious. But the exact number on backorder was rolled over into the "Incoming" sum with a predictable change in earliest ETA. According to the website, "This is accurate real-time availability as of Saturday, March 27, 2021 9:23:15 PM Eastern Time." Same experience as all the other low ratings. Stacking pre-orders with no clear ability or intent to fill them. When this order is finally filled, I'll consider changing the rating. If it's not filled before I just give up on waiting or before the GPU price goes up AGAIN, forcing me to cancel, then it will remain the same. If you want to respond, respond by telling us what you are doing to advocate with the suppliers or stem the nonsense backordering that makes it impossible to tell if it's realistic to expect to be served before the cards are obsolete. UPDATE: As of 5/8/2021 my order ETA has been delayed twice more, with no clear sign that ShopBLT is filling ANY orders. Meanwhile, the delay has been accompanied by this note: "*Current pricing on this item is $1,058.64. Pricing on your order has not been updated yet, as pricing may further change when stock arrives." BASICALLY, THEY LEAVE STUFF IN THE FINE-PRINT INSTEAD OF UPDATING IT, to keep people on the hook and hope they continue believing they are getting their original price, as was originally written on the website. ' DO NOT TRUST THESE RUSTY SHOVEL DEALERS. You'll get more out of the goldrush mining with your hands.

I have ordered a gpu and an amd cpu from them and it has been almost two months. Still, they are kept pushing the ETA every time and god knows when they will be able to deliver (if they ever will). I understand that the market is very unstable right now and not getting a preferred gpu/cpu is quite normal since these are stock out in every place. My complain is about their customer service (while particularly replying to the negative reviews) and the was they are dealing with these pre-orders. There is a minimal transparency and misleading information. For example, if you follow the pre-order of 5900X, you would see that there are more than 23 thousand people are on the queue and they have confirmation of around 15K. As one of the pre-order customers, I know that we have an ETA in the next 10 days (they send an email to the customers when they miss an ETA stating a new date). So, if you are a new customer, you would definitely think that this is a very good scenario since, more than half of the orders are confirmed with an ETA of 10 days ONLY. But, it is an absolute bogus commitment of them. I have already went through 4/5 of such ETA and they never get such a large amount of stock. They will probably get 50~150 processors and will fill up the pre-orders serially. At this pace, it will take couple of years for them to fulfill the current backlog. Still they are accepting pre-orders and they are trying to get away with this by posting a message that ETAs are not a confirmed date. Rather than hiding this from customers, they should mention how many units they are getting each time. If they cannot announce the number with certainty, they should give a close approximation. Just because they do not charge the card for pre-orders, they cannot obscure the customers from the actual scenario. Many of the customers are ordering by seeing those data and hoping to get their product very soon; which will never be the case. As a customer, we should have the right to know. They even do not tell you what is your current position in the queue. Also, they attack every reviewer who write against them telling they are an old company and is in business for years. Sorry if this sounds harsh, but you should train your Customer Service Department to teach them how to behave. Don't be a cry-baby and defend every complain customers are raising. Sometimes it is bold to accept a complain and doing so you do not put yourself in a bad position rather it helps you to get better acceptance in the community. Please, BEHAVE, BEHAVE, BEHAVE. If you cannot, LEARN HOW TO BEHAVE. UPDATE based on their first reply: This reply of yours is a good one that we as a customer always appreciate. Why do you sometimes risk years of business with some of those rude reviews? I am increasing the rating from 1 to 3 since they responded here and also in my email. JUST TO MAKE IT CLEAR, I DO WANT to continue with the orders and I DO NOT HAVE a problem waiting. Truly, I got disappointed by seeing the negative reviews' replies. It is a difficult time and I do understand the delay but does it justify some of those replies? I hope your answer is not, too. Also, I would request you to disclose my position in the queue (definitely not here in public but either on the order confirmation page or in my email) if possible and the approximate number of items you are expecting in the next ETA (not the entire confirmed number). Kindly solve these queries and I will definitely put good words here and will increase the review to 5 stars. Hope you understand.

I was looking for a Ryzen 3 3200g cpu with the vega integrated graphics online through best buy, amazon, newegg, etc. Every place I looked was either out of stock, over-priced by more than double the normal msrp (listed around $2-250), or both. I ended up googling the card and BLT popped up with it for sale at $99, which is the normal price for this cpu. They were out of stock also, but I was still able to place an order, which came out to around $101 w/ free shipping. They estimated they would get more stock in about 3 weeks, and it took only about a week, and then when they shipped it, it arrived 2 days earlier than estimated. Overall I am extremely pleased with my purchase, especially with the hassle it’s been trying to get components during this quarantine + silicon shortage. They (Stephanie) kept me up to date on the progress of my package through e-mail, and my cpu arrived earlier than predicted. It works extremely well with everything I’ve done so far on my computer, from videos, gaming at moderate graphics (auto-boosts to 4ghz and never gets hotter than 60°C), schoolwork, writing code in c++ and java, and general computer use. I haven’t tried overclocking the cpu or graphics, but I see no reason to put any extra strain since there’s only 2gb of memory for the graphics card, and it works anyway. But it’s nice to have the option to do so.