Shop AppliancesReviews of shopappliances.com

Great and reliable! I took the time to write this review to show that their service is in fact in good faith and I recommend anyone looking for honest great deals shop with them.

Bill Nelson has done a wonderful job working with me working with getting my Whirlpool refrigerator. Whirlpool are very difficult to deal with. Bill is a real gentleman and cares about his coustomers.

Fast and easy customer service. They helped me with everything I needed when making my order

I do not have adequate words to express my admiration and gratitude for Natasha, who was a source of much helpful information, had endless patience with my questions and technological ineptitude, who went to great lengths to understand my particular needs and concerns, and who was both professional and warm (and charming) all at the same time. In these times of AI responses, impatience and ineptitude, she is one who restores faith in humanity. She is a treasure. If I had a business, I'd want her front and center.

Exceptional Customer Service! Natasha Sets the Gold Standard! I recently discovered Shop Appliances online while shopping for appliances for a condominium I had purchased. After selecting several appliances and placing them in my cart, I decided to call before completing my purchase. That's when I had the pleasure of speaking with Natasha—and what an extraordinary experience it was! From the moment we began speaking, I was impressed by Natasha's warm, down-to-earth, and genuinely authentic personality. We connected immediately! She listened attentively to my story, congratulated me on my condo purchase, and demonstrated a sincere interest in understanding my needs. It was obvious that Natasha truly loves her job and finds joy in helping others. Her product knowledge, honesty, professionalism, and attention to detail were exceptional. She carefully reviewed my selections, ensured the appliances would fit the existing spaces, worked within my budget, and, most importantly, verified that I had all the necessary parts for proper installation. What truly distinguishes Natasha, however, is her initiative and willingness to go above and beyond. She accommodated my schedule by delaying my order for a week and even took responsibility for coordinating the Certificate of Insurance required by my condominium association for delivery. In all my years of purchasing appliances and furniture, I have NEVER encountered a salesperson willing to provide this level of personalized service! What impressed me most was that Natasha wasn't simply about making a sale - no rushing. She was genuinely interested in building a relationship based on trust, honesty, and understanding. Her authenticity, emotional intelligence, and sincere commitment to customer satisfaction clearly distinguishes her from virtually every salesperson I've encountered. Shop Appliances is incredibly fortunate to have her representing the company. She is an exceptional sales professional and, more importantly, an exceptional human being! Thank you, Natasha, for turning an ordinary appliance purchase into an extraordinary customer experience! You have certainly earned my trust, loyalty, and highest recommendation! ⭐⭐⭐⭐⭐ Five stars without hesitation!

Was having trouble online cashing out. Called the 800 number and spoke with Ralph and he said everything up for us. Great customer service.

Fast e safe They give me information for everything

Excelent communication and service. Best prices.