Shop4SeatsReviews of shop4seats.com

I ordered a recliner loveseat combination and it was delivered on a Thursday. I unboxed it on Saturday to find that there were issues with the love seat, specifically The flip up feature for the reading light, the hinges of a broke and we had some slight tear issues with the backs of the seat. Having said all, that one would think that I would not give them five stars. But here's the rest of the story. So today which is Monday. I gave them a call and spoke to Megan Moore. I am completely impressed with her level of customer service. After I called her she sent me a link and I sent her the pictures within 20 minutes. She's calling me back with a resolution that was completely satisfactory. Therefore, she saved this review from being a possible 2 or three star. Again outstanding customer service.

We ordered new captains chairs, recliners, and a dinette to update our new to us coach. Our order was happily received ahead of the estimated date. Installation has been pretty straight forward. I had 1 question that was answered by a quick, & friendly phone call, and was resolved within 2 minutes. From ordering to the install support, they made this as easy as possible to update our RV. We're pleased with the quality of their products, their response to "get things right", and our decision to purchase from them. Almost forgot, they were flexable and tailored our package to exactly what we needed. If I had to do it again, I wouldn't hesitate to shop with them.

We purchased a sofa bed. Upon arrival, we notice a defect in one of the colors of the material. We notified Shop4seats as soon as we noticed it. After communicating the issue to the Shop4seats staff. That is when the excellent service started. Regina, Richard, and Manny worked together on replacing the entire sofa bed. We can't express more admiration for this company and its staff. We will definitely do more business with Shop4seats in the near future. We will also highly recommend Shop4seats to our friends and the entire RV community that we travel with. Thank you once more to Richard, Ragina, and Manny. RV Furniture and accessories these days are very expensive, but the customer service at Shop4seats is priceless. And once more THANK YOU, THANK YOU, THANK YOU.

After opening the box with my new truck seats for the first time, I found a slight amount of damage (the packaging was excellent and I believe the damage was from mishandling by the carrier). I contacted Megan in customer service and after sending a few pictures in, she started a replacement part on its way. Very refreshing to have a quick customer service response and resolution within a few hours. Excellent service by Megan and Shop4seats.

Can't thank Manny enough for his time and help in getting a new table top for our dinette We didn't care for the original laminate so we needed a new table top. He made it happen quick and easy!! Thank you again Manny!

Received a new unit and the first trip out the recliner had a failure. Stuck in the reclined position I was unable to close the motorhome up for travel. Spoke with manny who properly diagnosed the issue and I was able to close the chair. He had the replacement part shipped right after our call and I received confirmation of the order. Thank you Manny for your assistance great customer care.

Great service.

The customer service was excellent. They got a hold of us for shipping details and were able to provide extra info about our order. It’s so nice not to deal with a bot but a real person. I feel confident that any issues when our chairs arrive will be dealt with promptly. We are very happy with the product and service.