Reginald M.
5stars excellent
Hello dear trustpilot thanks lots I'm about to pay the charges you will helpful for me
Response from Shop2ShipSep 1, 2021
Thank you!
.
Shop2Ship (shop2ship.com) has 162 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Reginald M.
Hello dear trustpilot thanks lots I'm about to pay the charges you will helpful for me
Response from Shop2ShipSep 1, 2021
Thank you!
BAZ S.
you are the best forwarding services ever,really the best
Response from Shop2ShipAug 1, 2021
Thank you for the review!
Sameera A.
Bad Service Keep Changing Prices without Notice
Jordan M.
Nicked my parcel worth £180 tried saying I had it in my locker for 60 days so they disposed of it, then realised I hadn't then blamed it on ups for losing it. All they say is your items been delivered but shop2ship have taken it out as even the tape hadn't been tampered with straight from the warehouse. Parcels seem to go missing when you consolidate you items, its just an easy way for them to take your items just have a look and read the reviews before you use them wish I had of now, absolute scum and dont give a monkeys unfortunately nothing you can do
Response from Shop2ShipAug 1, 2021
Hi Jordan, We are sorry you are not happy with our service, every single package that arrives for a client is opened and pictures are taken of them, then uplaoded to each individual customers account so that the customer knows what has arrived, they all get repackaged and await the clients next steps. Please do contact us directly at [email protected] if you need any furhter assistance.
Andrew C.
Shop2ship is a reliable forwarding company since I started with them. I would have given them 5 stars, but had to give them 4 stars because I had a little issues in regards to some items that was misplaced in their warehouse and I had to purchase these items again. That's the only issues I have had so far, but other then that, they are great.
Response from Shop2ShipSep 1, 2021
Thank you so much for your excellent review!
François B.
I'm from Montreal, Canada! My youNg daughter sold her cell phone to somebody in the US. Unfortunately she was victim of a fraud and she didn't wait for the money tranSfer to ship the cell phone. Needless to say that no money was transfered! A quick Google search with the shipping adress brought me to the Shop2Ship website. I decide to take a chance and contact them explaining the situation. They helped me by intercepting the package and guided me through the process to have the package shipped back to me. I didn't tell my daughter and she had the surprise of her life when DHL knocked at our door with the famous package! Thank you very much to you all at Shop2Ship. God bless and stay safe! Francois Montreal
Response from Shop2ShipAug 1, 2021
Thank you for your review, we are so glad that we were able to quickly get this resolved for you and your daughter. Scam and fraud are really a problem and we can quickly tackle the problem if it is made known to us immediately.
Jimmy J.
Shop2Ship Please help!!! Hello good day Shop2Ship I have made payment for my package over 2 months now and it is still on Will be shipped soon nothing has been done what’s really going on and please when are you going to ship my package I'll want a good reply now thanks?? Very poor customer service no response Tracking number : RC727694027CH Jimmy James Suite 64388321, 2229 NW 79th Ave, Miami, Florida 33122,
Response from Shop2ShipSep 1, 2021
Jimmy, You might be using our old address. We have been at a different warehouse location since March 2021, We sent out an email to all of our customers letting them know to update their Address. Please contact [email protected] so we may get this resolved.
Jamila da Glória S.
We need better way To communicate with support, mobile app notifications and a better mobile app. More Global Warehouses.
Response from Shop2ShipAug 1, 2021
Hi Jamila, Thank you for your review. We are in the process of implementing a new and better mobile app. We try to get to every email as soon as possible, do email us at [email protected] if you have any questions or concerns.