Western DigitalReviews of shop.westerndigital.com

I thought that I was being smart by ordering directly from these scumbags instead of eBay, Amazon, etc. I ordered three cards from them, and they shipped two. I ordered two of the same SKU, and they screwed up and only included one. Now they want me to "prove" that they sent only two. I may have to open a PayPal dispute. Do you think PP is going to side with me or with the giant corporation that ripped me off? I will never order from these crooks again. ETA: They censor reviews on their website, so it isn't possible to leave negative reviews there. All reviews that you read on their website were approved by Western Digital before they were published.

I bought a World book duo, thinking it would be the best option, how wrong I was. WD supprt for older drives is non existent, all they want is to sell you a new one and you lose your data. Don't be fooled into buying WD Drives, poor customer support.

Ordered on June 23rd but tracking stopped updating since June 30th, I've been chasing them. Their customer service is bad to say the least. Tracking now shows it has been returned to them and I asked for a replacement sent asap. A "supervisor" named Aris responded saying they want to arrange a call. With no apologies, no resolution, nothing, they just want to call me for a chat. I mean come on, after weeks of telling me to wait now that tracking finally shows it's been returned and instead of processing a replacement straight away they want to waste my time further by "arranging a call"?

Terrible Experience. I ordered two drives on a Friday with priority delivery. The following Monday @ 16:45 they still hadn't been dispatched although were showing in stock. I called WD and spoke to someone who "allegedly" got the drives sent out immediately. Whether they were actually sent or just a postage label printed I cant say. Tracking appeared the next day and for several days the drives appeared stuck in Holland. I contacted WD twice about this by email and got no response. The drives eventually arrived a week after I placed the order and paid for priority shipping. I couldn't believe the packaging that WD had used - a hugely oversized flimsy box with zero internal packing which allowed the drives to rattle around the box each time it was picked up in transit. The lid of the box was held on by 1 cm of tape and on arrival one side had come undone and was half open - enough for the drives to have fallen out. This is appalling packaging for such sensitive devices, I have worked in IT for 40 years and have all too often seen drives work initially only to fail within the first few months and I am convinced that rough handling is a major contributor. Good packaging is critical and I just cant get my head around how a drive manufacturer, shipping expensive drives, can care so little about packaging. I copied my third email,, for an RMA, to the CEO and UK Finance director and got a phone call from WD an hour or two later. I agreed to receive a discount against new drives but had to wait several days for the codes, then one didn't work. I needed the drives urgently so went ahead and ordered new drives paying for premium shipping. I got to say that despite WD assuring me the new drives will be properly packaged I am not confident that they will be, and if not they will be returned and I will buy some Seagate Iron Wolf drives locally. WD have been my drive of choice since the 1990's, I am very disappointed in their 2022 service - they have fallen a long way. If anything goes wrong with my new order I wont be using WD again.

ik vraag om het formateren van een harde schijf en krijg een uitleg dat het niet binnen de garantie valt I asked for a explaination what the format te nasware 3.0 red drive is and get an aplaination of how i have no warantie on the drive if the drive is broke.

jeg købte SanDisk Compact FC 256 GB, men det kan formateres kun til 128 GB. Kontakt til Western Digital er praktisk set umulig. "Support" side giver ikke mulighed for at sende en reklamation. Ingen support i Danmark.

I purchased an external hard drive, it didn't work and i lost quite a lot of data. Then i sent it back to get fixed, it's been 4 months and I can't reach the customer service or tech support in order to know when or if it's going to be fix. i am quite pissed.

Je me suis retrouvé avec un manque de place de stockage pour sauvegarder mes photos. J'ai donc acheté un nouveau disque dur externe, allant naturellement chez WD parce que tout mes disques externes, qui fonctionnent à merveille, viennent de chez WD. Livraison rapide, installation rapide ! Juste bien !