ResMed ShopReviews of shop.resmed.com

Filters seem thinner than the original. Hopefully they will work just as well.

I was not impressed with the initial process of asking for assistance with placing order for new AirMini with full face Capp. For 2 calls “salesperson will call you back in 24-48 grout’s. 3 call after placing online order myself, I received an email stating need prescription with Doctor’s Name and #of months” They did not even see the 8/24 prescription my doctor had already faxed overI attached and email prescription and original request from sleep therapy doctor of what I needed (machine and settings). After 3wks finally received AirMini call back for assistance to rest air pressure, I received email to have my doctor or mail back for to Resmed. Received AirMini $1121. By 9/12 before 9/17 trip. I am very happy with size. If you can lower price and lower or quiet the sound of machine, return calls to customers in a timely manner is my only improvement requested. Just FYI: I looked on YouTube which only took my 5 minutes to change air pressure. I will say machine was delivered fast.

The process went very well.

Dealing with Resmed was great. FEDex no. Would have been 5starts if not for FedEx losing my package, then not delivering it on time. I eventually had to find the package at a third party location, box was slightly damaged, and delivery was the worst experience. Nothing Resmed can do about that, but FedEx could have been better.

Your shipment got here in good time.

There was some back and forth between your company and my doctor getting the prescription correct. I had to end up being the middle man. You should be able to contact the doctors office directly and get the information needed.

It was okay and didn’t give me options about nasal thing got the first one I didn’t like or comfort so switched to n20 and it’s fine so far

The experience thus far is good - like the size for travel....hope the sound of the machine becomes quieter.