NHLReviews of shop.nhl.com

Shirt was not completely sewn. Hole in the seam. No phone number on the website, yet it says that you must call with damages merchandise?

Ordered a NHL Adidas jersey from them for my son’s birthday . Picked the player name and number from their drop down menu. It showed up late and they spelled the player’s name wrong on the jersey! Should have ordered from the team’s pro shop. Will not shop there ever again!

Garbage. Ordered a navy blue Kraken shirt, a grey one was sent. Was going to return it, they would not refund the shipping cost for their mistake. Automated return center no help.

I have purchased something on the website for international delivery and am trying to return it but the website won't let me return the items

Poorest customer service I have ever dealt with. I placed order on 5/8 and was told I would have it by June 2. Called and spoke with manager who promised I would get it by June 16. Today is July 2, and just received email stating they canceled the order. They not only ruined my father's day gift, but want me to pay again to replace the order, before I am refunded. This company is a joke. Do yourself a favor and order from someone else.

I ordered a personalised jersey which they managed to print incorrectly, even though the bag they packed it in had it spelt correctly. Emails to customer service get ignored, after a lot of chasing the only way I could get a response was via messenger, would never use again as they have no customer service at all!

I purchased the Avalanche Victory Arch hoodie for my husband for Christmas 2019 (~a year ago). The screen print design quickly started to peel and fade, despite following washing instructions and now, a year in, is almost gone. I tried to reach out directly to the company but the website offers no customer service options.

Would rate zero if possible. Paid £60 for my order, it hasn’t arrived, no answers to emails. I am going to contact my bank and report this as fraud