Leeds United Football Club is a professional football club in Leeds, West Yorkshire, England.
Leeds United (shop.leedsunited.com) has 86 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Jade B.
A fiver for standard delivery.. then another fiver to return it as it didn't fit. Then another fiver for a different size to be sent out. I wouldn't of paid it but it was a birthday present. I'll never order from this shop again. Absolute robbery. I'm also still waiting for My money back from the returns. Its been over a week and 4 days.
Mr S.
Ordered a Leeds mug. Paid £4.95 postage, (62% of item cost). Took a week to arrive. Unboxed and dirty inside. Very disappointed. Should have bought from another site.
Yelsel
To buy one home shirt to be shipped to USA, which I have done before, Leeds now adds on $46 extra for “Duties and fees”. Vague and too much. No longer going to shop with them, no matter how much hubby loves them. 😢
Patrick C.
If I could give no stars I would. Spent 285 euro and had no choice but express delivery over 20 euro also charged 26 euro customs. Got message on Friday to say item would be delivered on Monday by FedEx. Tracked Monday it said out for delivery then not out for delivery. 2 days later have contacted Leeds shop they don’t want to know. Contacted FedEx cannot speak to human no idea where parcel is. Got phone call today from FedEx who are delivering for Leeds shop saying delivery in 3 working days and also got email to say delivery tomorrow??? The parcel being delivered to my husbands job and FedEx have billed this company the customs charge I paid on my order. Rang Leeds they don’t want to know said they can’t see customs charge on my invoice but I can I have it in front of me????? Never again will I order from Leeds shop and will I ever get my parcel ??? Disgraceful non customer service
Tracy C.
Disgusting arrogant staff in White rose Leeds store. Would not let me return a shirt which I bought online as they said their policy had changed. Even though online it still states you can get a refund in store. Never again will I buy online
Kirstie
Shocking returns policy! Do not order online. You cannot get through to anyone. Then when you do they say the email isn't correct or your phone number isn't correct. Just go into store or don't bother.
Mark H.
Really good. The Leeds and ER stores are well stocked with good and helpful staff. Manager at the city centre store deserves special credit, he’s first class. Workforce at white rose need sorting out with sweary music over the speakers and too many unhelpful, disengaged staff.
Jakob C.
Disgraceful, custom ordered the new home shirt. Opened it up upon arrival, where it had just been pressed they must have scrunched it all up into a tiny package. Unravelled it and all the names and lettering has been creased. Then to my shock the EFL badge had been pressed on a crease and isn’t even in line on the sleeve properly. Waste of £60. Awaiting the club shops response but judging by the other entries on here I doubt it will be a quick solution.
